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The photo markups were sent to me by the service center. I sent the the video of it when it happened and photos from multiple angles. This was the photo they sent back as evidence. Fairly frustrating for a car I have only had for a month. Thanks for the tip on the insurance claim.

Quick report on a negative experience with window strength in the R1S. I purchased my new R1S brand new one month ago. Have really enjoyed the experience. Yesterday on a hot day here in Califoria, I used the app's climate setting to wake up the AC. I walked out to the car five minutes later, and...