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  1. Who in CO still has a broken auto tonneau?

    Those pics are great to see, and will make my next phone call with my service center (CO Springs) a little more interesting. I am still being told that this fix absolutely cannot be done with a mobile service call. It's bad enough that there isn't much rhyme or reason to their scheduling (had...

  2. Who in CO still has a broken auto tonneau?

    It sounds like they gave you the impression they could do mobile? I'm over in Montrose and have had a service ticket for my PTC since early June 2022, and finally got an appointment at COS for 5/1. They told me that a mobile repair was not an option even though I'm 5 hours from a SC. They...

  3. Guess I’m getting my powered tonneau this week!

    Any idea when your Service request went in? I've had one in since June of 2022 and haven't heard anything. My truck is getting towed to the CO Springs RSC for a multitude of issues, including the latest apparent rear drive unit leak, and was hoping to get the tonneau taken care of then as...

  4. Oil leak - maybe rear drive? [RESOLVED]

    Just looked under my R1T, and I've got almost the identical oil pattern on the undercarriage. I called Service, and they told me not to drive it as it is a safety issue. Then they told me that I'll basically have to front a $1600 tow bill to the service center, and they will pay if it's...

  5. Manual & Powered tonneau cover info update - from my Guide on 7/24/2023

    The PTC has definitely been a thorn in my side. I have an early R1T (vin # below 2000), and my tonneau cover has not been reliable from Day 1 (service tickets, etc), and yet I have never had any communication from Rivian about it. Nothing. When I inquire, nobody knows anything, and I'm told...

  6. Kuat NV 2.0 Base Hitch Bike Rack Feels Tailor Made for the R1S

    That's the one (C59KR). It clears, but just barely. You can't have the closest bike on the rack and the tailgate down, but at least you don't have to take the rack off to open the tailgate. I've attached a couple of pics showing how close it is. As someone who who works in the bike industry...

  7. Kuat NV 2.0 Base Hitch Bike Rack Feels Tailor Made for the R1S

    The Kuat does work on an R1T with a drop hitch extender. I use the Curt 4" high-Low Adapter. It's still close though.

  8. Rivian Email: Update on the Tonneau Cover for Your R1T

    Yes, that's what they tell me, but no mention of when. Again, I've been dealing with it for almost 9 months. I have one on my Duramax that is 10 years old and opens flawlessly (and often). While I appreciate the vast majority of the engineering that has gone into my R1T, again I'm amazed that...

  9. Rivian Email: Update on the Tonneau Cover for Your R1T

    Something needs to happen for those of us who have our trucks and our tonneaus don't work. Mine made horrible clunking noises at delivery, and stopped about a week later. I've had my truck for about 9 months, and the cover has definitely taken away from my experience. I've tried all the lube...

  10. So your alignment is bad? Maybe this is why.

    Or......you could have this. How about the nut that holds the upper ball joint on wasn't tightened and it comes off, leaving you incredibly close to a spectacular crash? Very, very, scary. My right front suspension continually slowly bled off, so it went in for service for replacement...

  11. UPDATED 6/2 - Delivery day (Hello!) and Return day (Goodbye) ... argh! "Ride height change not possible due to overheated air compressor"

    Was this your experience on delivery? Mine was nothing like that. The LAST thing I did was sign, even after a test drive. They had me in the cabin almost immediately. I don't think I would have signed if that had been the case (your experience).

  12. Issues for Service: Anyone Have Luck Fixing These?

    My bad. I didn't recognize the sarcasm font.

  13. Issues for Service: Anyone Have Luck Fixing These?

    I'm not sure what year you have, but Commodores in general have a really high recall/problem rate. The 2013-14 ones were recalled numerous, numerous times, as were the 2016 and 2018-19 models. I've got friends in Australia who have had lots of issues with their ZB. I think it just kind of...

  14. Non-Rivian Servicing

    Have you talked to your Guide about it? Mine was really helpful acting as a go-between with service and helped with a schedule that worked for me.

  15. Issues for Service: Anyone Have Luck Fixing These?

    My truck is currently at the service center for an alignment (amongst other issues). They initially told me they were going to send a mobile tech and see if they could access a local shop, which indicated to me it didn't need to go to a service center for an alignment. When I started having...

  16. Issues for Service: Anyone Have Luck Fixing These?

    My truck is currently at the Denver Service Center, and I have a rental car from Enterprise.

  17. Don’t update to 2022.11.2 Without Reading First

    No loaner, but they offered to get a rental car for me. I'm 5 hours away from the service center, so they had to contract a third party to come get the truck. I said I probably wouldn't need a rental, but it would depend on how long they have it. I haven't heard anything back from them yet.

  18. Don’t update to 2022.11.2 Without Reading First

    We've tried it all. It got picked up this morning for a trip to the Service Center. It was going there anyway as it needed an alignment (it pulled to the right from day one. Even the guys delivering it commented on it). I'm hoping they can address the few other minor software issues I've got...

  19. Don’t update to 2022.11.2 Without Reading First

    Are you still having issues with your truck not going to sleep? Mine does this frequently, and Rivian is now planning on picking up the truck and bringing back to a service center to try and solve the problem.


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