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It very well may have and I should have thought to check the toggle in settings. I'm surprised CS didn't have me check that but maybe it was a new employee. I just need to remember to cancel the appt with the tech...

Problem solved! It was toggled off and I didn't think to check the setting. Thanks again for help!

I'll check. Thanks

It was and I'm glad I didn't find out trying to get to the spare. CS said they could send out a tech to lock it in the open position. Maybe I'm getting some bad info from CS.

My truck was delivered in early Sept and I haven’t had any problems w/ the tonneau cover. A couple of days ago I noticed that the tonneau function was grayed out on the center display and the cover was locked in the closed position. I called CS and they said that it was remotely locked by Rivian...

They moved it to the "Manage Account" area of the app. However, they dropped the decimal place so it's rounding the kWh.

I also rec'd a VIN two days ago and have completed 5 of the 8 steps. Do you have a delivery date yet? Did you (or have you) completed step 7 (payment) before receiving a delivery date? Also, how did you and your ins carrier handle the proof of insurance showing the truck as insured before delivery?

Yep, LE, LG, BM, 20", apporx 25 miles from Dallas SC, pre-order date Aug 2020

Same here, also Dallas area.

Moved from May-June 22 to Oct-Nov 22. Preorder date 8/20. LE R1T LG BM 20"

Ordered 8/20 - LE R1T LG BM 20" w/ Underbody. Crickets and tumbleweeds.