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I can’t say, as this was basically the first four vehicles of a new initiative to offer EVs as part of employee compensation packages as a means of reducing overall carbon footprint of our business, while also addressing one of the larger cost centers in our employees lives as well as—perhaps...

I did send it to a few people last week (thanks in large part to the encouragement of posts such as this). I have gotten responses from both channels (Northeast Regional Service Manager and a Customer Loyalty Progran Sales Manager). Both have confirmed receipt and that assure me that they will...

You’re welcome! I wish Rivian had any presence on this forum, tbh. I’ve never clicked with the Rivian subreddit—my posts are likely too verbose to be well suited to that platform 😂—but I have also been met with criticism or crickets the few times I’ve tried. I tried because unfortunately it...

How have your brakes fared?

All trucks have 20" AT wheels/tires. 3/4 have needed new tires under 20k. The fourth will be getting them any minute. In the winter we run Hakkapeliittaas. While I can't speak for all four to the same degree as my own truck, I believe almost all our driving is in standard or snow modes, standard...

Yes, we live about 500ft above our downtown and I drive down the hill almost every morning to drop my son off at school, and then typically again at least once or twice throughout the day. I do think limited regen is an issue, though I had brake blending turned off for at least 10k miles after...

Yes, this does seem to be the case—I too recall before brake blend was an option, Regen seemed to be available more often than not until temperatures were in the mid/high 30s or low 40s. I do remember "losing" all regen on some lengthier descents, which was a little unnerving at the time (with...

Wow! I feel like I could have written some of this myself... unfortunately. It's a bummer to hear about people with similar experiences, since some part of me actually wants to believe that we're just particularly unlucky (though there are too many obvious and glaring cracks showing at this...

Same! I was shocked when we were told my father's truck needed brakes at around 17k miles. He drives verrrrry slow/chill (in keeping with his grandpa status)—he also almost never uses his brakes, though our trucks seem to use friction brakes a lot throughout most of the winter and the cooler...

I went through a buyback on a 2022 Ioniq 5 that had a failed ICCU for over two months (I couldn’t AC charge that whole time, and our CCS DCFC infrastructure was much more limited at the time around here, so that really sucked… way too much time spent sitting at the Hyundai dealership charging at...

Yeah, probably too much patience on my part. Some combination of optimistic hope that “maybe this will be the last major thing” and the lack of suitable alternatives, or at least ones that are nearly as appealing. In retrospect, I probably should have engaged in buyback discussions earlier. I...

This has been my point made several times to various Service Managers—someone up the chain should want to have a conversation with me about our experience, even if it's an outlier, if for no other reason than to gain some insight into what the user experience is from someone (such as myself)...

This is a great take—and thank you for sharing the sentiment. Javier Varela rings a bell only because I think I read that he was taking over someone else's position as COO sometime back. I agree that his name should be a household one like Wassym's. Yes, software is something customers on...

Aw, shucks. I appreciate it the kind words—especially since I have found some very helpful threads/posts on here over the years so that would put me in good company. Your username looks familiar, so I assume I've read some useful things of your own that you've written/posted. Also, as a fellow...

I'm very open to the alternative experience; I hope our trucks are outliers! I'm glad to hear you've had a reliable experience. What I don't appreciate though and will push back on is any assertion that we are somehow abusing our trucks and therefore our experience isn't valid or representative...

Yes, that makes sense. I didn't mean to be prickly about the sentiment, I just wanted to clarify that while yes, they are owned by a business and do some "work" for us, they are not used in the ways people often associate when they hear "Work Truck" (or picture that trim level with a rack or...

I really hope Gen 2 is more reliable—maybe even to the point that I may try to move into one for myself too. And I'm sorry to hear about your Driver+ mishap. Driver+ on Gen 2 has been really amazing in my experience (accross a few months in a handful of Gen 2 loaners), it even works on dirt...

As do I (have higher hopes for R2, and have reason to believe it will be a significantly more reliable vehicle). My concerns are two fold: though I've basically only come accross well intentioned people at all levels of engagement with Rivian, their service apparatus (and sales, when I went...

Also, I just noticed you're in Kansas. I've never been, but my understanding is that it's flat as a pancake. We are constantly going up/down hills and mountains in VT, so I think it's just not apples to apples.

Who did you first reach out to kick off the negotiation? I have been thinking of going this route, but frankly dreading the process. I've been through a lemon law negotiation that resulted in a buyback with another manufacturer and it was a very long drawn out process, but ultimately worth it...