Search results

I sent a certified letter to their legal address, and a copy of that letter to both the generic customer service email address, and another email address that I found in the purchase agreement. Disputes or demands @ rivian or something like that.

I just completed my lemon law / buyback / repurchase Here is a quick summary of my experience which went very smoothly. Rivian was great to work with on this. Over the first two years of ownership my R1T had multiple issues with alignment / suspension / ride height. Basically it kept going out...

Thanks for the response! So they told you 2 weeks, but really took 3-4 to get back to you? I am now a day short of 2 weeks from when I contacted them. I did get confirmation via chat a few days ago that the relevant team did receive my request.

For those who have tried, how long after contacting Rivian regarding the lemon did they respond?

Aren't they responsible for lawyer fees?

Ah, does your state not require that? My state (MN) has the following rule If they offer to refund that minus that deduction (which is tiny) then I'll for sure take the refund.

How are they offering you $10k less if this was computed at 1300? I just sent a request for a buyback for my R1T which I've have for just under two years. The air suspension system on it has given me so much trouble (ride height keeps going out of spec and when parked it sits very unevenly)...

UWB would definitely fix the terrible PAAK experience. Just some sensors in the door handles (if they aren't there) and software tuning of the BLE could also help a lot.

How has this not been implemented in the settings app yet? Such a basic option to put in there.

Theirs for sure. It's extremely likely for them to all fail during the warranty period.

The manual one will still be more reliable than a powered tonneau. Even if they improved reliability a lot. And yeah, I guess a small cost savings. I personally wouldn't go manual over automatic but some may.

They disable it by updating the vehicle's software configuration to tell it that it does not have a tonneau cover installed. Mine was delivered a couple months ago with a broken tonneau cover but it was not disabled as they didn't yet have the ability to do that. Every time I got in the truck...

Possible the seat isn't calibrated. Try adjusting it to all extremes and then testing the memory function.

Yes, and also remember if the seats and wheel heater are on. Very annoying to have to turn them on every time I drive.

Definitely not warm enough, and the innermost part seems to not get heated at all. Compared to my Model S which is very toasty and nice to hold on to.

I got my truck last week and it has this issue. I created a service request for an alignment. Has everyone been able to resolve this with an alignment?