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Definitely put a ticket for it. I had an issue with mine with a limited range. They replaced the unit, I think. Also, with the noises, I've gone into the SC to resolve it. I just left the SC for this reason.

I understand your frustration! Unsure what’s going on with the app if your wife can’t precondition the car. I am listed as “driver” in ours too. Today I opened my app and was able to cool down the car. It was 115F in the car in Houston! ? Maybe she can log in and out again.

I’ve had my VIN assigned since 12/4. Wish they would’ve just told me it failed inspection. Then I wouldn’t have to keep guessing. It has been at the SC since 1/4.

We got a guide with 8 steps and a VIN on 12/2 and we’re still waiting on our car. It was at the factory when we got all our steps. So from what I can deduct from the convo with the guide, it took 3 weeks to Houston via train. It has now been in final inspections for almost 3 weeks. I’m just...

We’ve had ours unlocked for over a month now. Who knows how long inspection goes. I feel like it’s taking a tad too long.

Congrats to all! Maybe you can check the purchase summary to see if you have a VIN assigned. We got a config confirmation, guide, and 8 steps within 2 days on 12/2. Still waiting on delivery as of 1/6. Guide says it’s at the SC for inspection. It got delivered via train to Houston. Just hoping...

We got confirm configuration and guide on 12/1. Steps opened the same day. 12/6 guide said it was being prepped for transportation via rail. 12/13 reached out to guide and he said it was still on its way to Houston. 5/2020 preorder. GW/BM with 21s. Reschedule to Jan/Feb delivery

I hope that GW one is mine! We’ve been waiting on delivery.