collision repairs

Well, after 2 MAJOR ($30K + $33.5K) accidents in 8 months (neither my fault) and being without my 2023 Rivian R1S Gen 1 for 7 out of the last 10 months (mostly due to the insurance company's delayed approvals), I can honestly say, Jeff Shaw's Collision Craft in Baltimore (Rivian-certified) does...

We have some damage on the tailgate of our 2025 R1S from backing into a partially open garage door (don't ask how :facepalm:). There's a dent and some scratches, all limited to the piano-black plastic trim at the top of the tailgate. See pictures. Curious how we should go about repairing this...

Within days of getting our R1S my wife backed into a pillar in a parking garage at a very low speed. The obvious damage was the cracked center light bar, scuffed paint between the RIVIAN letters and a dent on the bumper. The rear sensors stopped working as well. We took it to a Rivian certified...

I was hit from behind today while at a dead stop. I called Rivian and they said I need to use one of the certified Rivian Collision Centers. Nearest to me is Akiki Auto Body (Hyde Park, MA) or Highway Collision Center (Rockland, MA). Anyone have any experience with either of these places - or...