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Frozen Screen

Sgamer

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My screen stays frozen on camera mode. Anyone else experiencing this? Would hate to ask for service because it will be November - if I’m lucky.

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Dave Cundiff

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Did you try an infotainment reset/restart, @Sgamer?

Best wishes!
 

goldburger

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My screen stays frozen on camera mode. Anyone else experiencing this? Would hate to ask for service because it will be November - if I’m lucky.

Yes. Do a reset.
 

RivAW

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Infotainment reset. In the off chance that doesn’t help, full reset. In the even more unlikely event that doesn’t help…open a ticket with CS
 

YellowR1T

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My screen stays frozen on camera mode. Anyone else experiencing this? Would hate to ask for service because it will be November - if I’m lucky.

Yes I also have random screen freezing and warning symbols that will not clear as normal. Mine happens when ambient temp is 100+ and began after latest update. Currently in the service center. I was told last night that the Rivian engineers in CA have been able to reproduce the error on their mock up lab model truck and are working the issue now. Glad for a loaner R1T.

Rivian R1T R1S Frozen Screen IMG_0131
 

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Mathme

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There seems to be way more bugs in this last software update as I've had to reset the infotainment about 2x weekly since the update. Yesterday it was a random case of the map not downloading the satellite images all the sudden....SW update and it works. I sure hope they have a lot of bug-fixes in the next update.
 

Mez

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I am facing the exact same problem. In my case it happens every single time. It started after the last software upgrade.
 

lawmangm

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Same thing happened to me yesterday at around 7 pm pst. I performed a reset and am hoping that solves the issure. It is worth noting that I was able to drive safely AND it unfroze after about 400 feet of driving.
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