SoCal Rob
Well-Known Member
- First Name
- Rob
- Joined
- Apr 19, 2021
- Threads
- 28
- Messages
- 2,089
- Reaction score
- 4,364
- Location
- Southern California
- Vehicles
- Rivian R1S & VW ID.4
- Occupation
- Information Technology
- Thread starter
- #1
If you’re taking delivery soon then I hope yours goes as well as ours did! Things went very smoothly. Way, way better than any other new car buying experience I've had.
Everything looks great, and it is nearly flawless as far as I can tell. There is one minor issue: when the lift gate opens it makes a noise because there is a slight rub on the roof panel behind the shark fin antenna. I put in a service ticket via the app while we were there. I loved being able to attach a video to the service ticket in addition to entering a text description. To be clear, the tail gate and lift gate alignment look really, really good. Not absolutely perfect but close enough that nothing bothers me… and I can be pretty picky. I don't think it's worth messing with anything other than the part that makes noise so I am content with the aesthetics. This is a 7xxx VIN built in April.
Victor is our guide, David at Costa Mesa setup the delivery appointment / verified everything was in line, and Adam was our delivery person. All three were outstanding! I don't think I could've been happier with the process, especially given other new car buying experiences. I took our external USB-C storage for Gear Guard along and Adam went through the process of formatting it with us. Getting help in such a relaxed setting was something new. We’ve purchased quite a few new cars over the years and this was the first time in my life that we spent less time on sales paperwork than getting assistance with vehicle overview, setup, and Q&A. Added bonus: there’s no attempt at up-selling at the end of the signing process when you just want to get into your new car.
With the unusually cloudy weather we’ve had in 2023, the strangest part of the delivery process was that it was sunny. This is the best picture we got, although my husband wasn't wearing his sunglasses so he looks like he's scowling. He isn’t, it's just the glare.
Looking forward to off-roading s00n…
Everything looks great, and it is nearly flawless as far as I can tell. There is one minor issue: when the lift gate opens it makes a noise because there is a slight rub on the roof panel behind the shark fin antenna. I put in a service ticket via the app while we were there. I loved being able to attach a video to the service ticket in addition to entering a text description. To be clear, the tail gate and lift gate alignment look really, really good. Not absolutely perfect but close enough that nothing bothers me… and I can be pretty picky. I don't think it's worth messing with anything other than the part that makes noise so I am content with the aesthetics. This is a 7xxx VIN built in April.
Victor is our guide, David at Costa Mesa setup the delivery appointment / verified everything was in line, and Adam was our delivery person. All three were outstanding! I don't think I could've been happier with the process, especially given other new car buying experiences. I took our external USB-C storage for Gear Guard along and Adam went through the process of formatting it with us. Getting help in such a relaxed setting was something new. We’ve purchased quite a few new cars over the years and this was the first time in my life that we spent less time on sales paperwork than getting assistance with vehicle overview, setup, and Q&A. Added bonus: there’s no attempt at up-selling at the end of the signing process when you just want to get into your new car.
With the unusually cloudy weather we’ve had in 2023, the strangest part of the delivery process was that it was sunny. This is the best picture we got, although my husband wasn't wearing his sunglasses so he looks like he's scowling. He isn’t, it's just the glare.
Looking forward to off-roading s00n…
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