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Issue linking ABRP to Rivian

gregeast

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Anyone else having connection issues getting your ABRP account to link to your Rivian for Over-the-air live data?

I have an ABRP subscription and I have had the R1S connected for months, but ABRP says the connection is broken. Try to log in with my Rivian credentials (confirmed they are valid by logging into Rivian.com), receive the two factor authentication but it keeps coming back with "Wrong email or password".

Just curious if I'm "special" or if this is a widespread issue?
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SANZC02

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Anyone else having connection issues getting your ABRP account to link to your Rivian for Over-the-air live data?

I have an ABRP subscription and I have had the R1S connected for months, but ABRP says the connection is broken. Try to log in with my Rivian credentials (confirmed they are valid by logging into Rivian.com), receive the two factor authentication but it keeps coming back with "Wrong email or password".

Just curious if I'm "special" or if this is a widespread issue?
Mine still is connected. I have noticed recently I need to click on the vehicle triangle on the map to see the data, if I click on the live data button it just takes me to the link screen. Same behavior for our Tesla live data.
 

iporty

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Anyone else having connection issues getting your ABRP account to link to your Rivian for Over-the-air live data?

I have an ABRP subscription and I have had the R1S connected for months, but ABRP says the connection is broken. Try to log in with my Rivian credentials (confirmed they are valid by logging into Rivian.com), receive the two factor authentication but it keeps coming back with "Wrong email or password".

Just curious if I'm "special" or if this is a widespread issue?
I have the same problem
 
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gregeast

gregeast

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I guess I'm glad I'm not the only one. I opened a ticket over a week ago with them but other than acknowledging their receipt of my message I haven't heard anything from them.
 

tate16t

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Mine is connected and a barely use it.
 
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gregeast

gregeast

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To answer my own question: I had two R1S configurations in my profile (I was playing around with different wheel/tire combos and battery sizes). Apparently this was a problem for ABRP. Deleted the one that was not our actual Rivian and, after re-connecting, all was well.
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