IT’S HERE

[mikehmb]

Took delivery this morning at the South SF SC. I’m still kind of in shock that it’s real, but my god it’s pretty.

A couple of delivery notes:

• South SF is extremely efficient. I could have been in and out in 5 minutes, but I wanted a quick walk through for some of the basics that I forgot about since my FIrst Mile. 3 wet signatures and you’re done.
• Visual inspection shows all panel gaps look good, doors open/close as they should, no dents, etc. Perfect, new, yay.
• I was asked if my Guide had informed me that the automatic tonneau on the order was not installed and I’m in the queue for the retrofit. The answer was no, in fact, I had not received this information from my guide, which was moderately frustrating.
  • Ticket has been opened so I can track in real-time
• All-weather mats, roof racks, and SUP bars will be delivered within 1-2 weeks
• Was told that I could in fact order a spare through my guide, because I forgot to re-add it when I soft-locked, but my guide has not been terribly helpful in this regard. Will try again.

Overall, a very pleasant and painless experience, if not a bit soggy (we got hit with a pretty gnarly downpour the moment I had arrived). Thanks to the SSF folks for being so great about everything - much appreciated.

I’ll get more pictures later, but here’s one from my office window while I wait for the rain to stop.

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[jclicky]

Congrats!

South SF represent!

I don't follow you, sorry, are you in the queue for a replacement tonneau?

Also, where do you plan to take it first - up to the mountains or ocean?

 

[Quattro Powers]

It’s my twin! Congratulations and drive it in good health!

 

[goldburger]

did they actually call it a retrofit? they didn't make you select manual vs no cover?

 

[COdogman]

Congrats on finally getting your truck! Now get your ass out there in that rain and enjoy it!

 

[crashmtb]

power tonneau retrofit?!

 

[Zorg]

Congratulations. Mine is now on a train bound for SSF. I am pretty f... giddy. ?

 

[COdogman]

I am so confused by the tonneau situation. Retrofit - no retrofit - bed slots - no bed slots. Another Rivian communication fail.

 

[ads75]

Congrats, I picked up in Brooklyn on Saturday. FYI I got a shipping notification for my crossbars today (4 days later).

 

[popoga]

Was told when I picked mine up that you can add in a request for a spare in a ticket too if your guide isn't responsive and there's a chance they can grab one from their supply lines for you via the service center (maybe, probably).

 

[COdogman]

I saw some folks here in CO went in on a set of 4 together and just split the cost 4 ways if you can't order a single.

 

[mikehmb]

did they actually call it a retrofit? they didn't make you select manual vs no cover?

They weren’t specific, but the hardware is actually in the cover, but without slats so it can’t be opened or closed. The motor is disabled (presumably via software).

I wasn’t given the option to de-configure the tonneau to either N/A or Manual. Just got the automatic tonneau without the tonneau. LOL

 

[NY_Rob]

^ so you paid the full price for electric tonneau right?

 

[mikehmb]

power tonneau retrofit?!

Unclear how they’re going to deal with it, but here’s what I actually see (no slats, but clearly the retraction hardware is in place):

 

[mikehmb]

^ so you paid the full price for electric tonneau right?

Yup.

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