Nav Trip Planner Shows Offline

[PappaBolt]

The navigation trip planner shows “offline” when searching for and selecting a destination. It won’t plan charging on the route.

LTE and Wifi are online.
Other streaming serviced work (e.g. Tune In)
Vehicle reset didn’t help
Infotainment reset didn’t help

On release .47.

can’t get a service appointment in Bellevue until May (that sucks!)

any ideas?

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[Dark-Fx]

any ideas?

Happens when I leave work occasionally. Doesn't seem to persist, but ATT service at work has always been spotty there, so I suspect that's why for me.

 

[PappaBolt]

Happens when I leave work occasionally. Doesn't seem to persist, but ATT service at work has always been spotty there, so I suspect that's why for me.

Interesting. Does it work properly when reception improves?

 

[Dark-Fx]

Interesting. Does it work properly when reception improves?

Usually takes a bit, but yeah

 

[NineElectrics]

Unfortunately I’ve found the trip planner does not show about half of the 100+ kW chargers on my common route. So, of limited use.

 

[WSea]

Unfortunately I’ve found the trip planner does not show about half of the 100+ kW chargers on my common route. So, of limited use.

Try turning off availability

 

[NineElectrics]

Try turning off availability

Thanks for the suggestion, but it’s already off. I’d kill for PlugShare, though it’s trip planning features leave something to be desired.

 

[PappaBolt]

Update: Navigation trip planner is back “online”. Turns out I had privacy settings turned on for navigation.

Pro Tip: Navigation requires sharing (privacy not allowed) for route planning and traffic updates

 

[Michal]

@PappaBolt Thank you! I have been trying to figure this one out for 3 days now. Support had no idea what the problem was .

Update: Navigation trip planner is back “online”. Turns out I had privacy settings turned on for navigation.

Pro Tip: Navigation requires sharing (privacy not allowed) for route planning and traffic updates

 

[PappaBolt]

@PappaBolt Thank you! I have been trying to figure this one out for 3 days now. Support had no idea what the problem was .

Glad you found the fix, and happy to help!

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