jdubs
Active Member
- Thread starter
- #1
So, after a couple of months of not getting my tags, I pinged my guide, who wasn't any help, then emailed customer service who didn't reply until finally, I emailed RJ to ask for help. Within a couple of hours, my guide replied to the email I sent customer service ( thank you RJ ) saying she reached out to the title and registration team for an update. Today I got a call and email from a guy named Xander on that team saying that their vendor who was supposed to handle the registration screwed up and it never got sent to the DMV.....sigh...that was my fear...kicking myself I didn't escalate sooner
So, a couple of things. One, make sure you check that they actually send your registration to the DMV as soon as you can and hound them until they you get confirmation. Two, has anyone had their truck successfully registered in NJ and how long did that take? Lastly, has anyone in NJ been able to get a temp tag as a resident via Rivian? My current temp tags are from IL and expire at the end of the month. Rivian is checking into whether they can get me temp tags.
So, a couple of things. One, make sure you check that they actually send your registration to the DMV as soon as you can and hound them until they you get confirmation. Two, has anyone had their truck successfully registered in NJ and how long did that take? Lastly, has anyone in NJ been able to get a temp tag as a resident via Rivian? My current temp tags are from IL and expire at the end of the month. Rivian is checking into whether they can get me temp tags.
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