Shop order cancelled, Twice!

[ECStealthR1T]

Nothing new here, long time lurker of the forums so I know it isn’t common for orders to be cancelled for a bunch of different reasons.

I originally found an R1T from the shop which had about a 5 week delivery date from the date I placed the order. That specific order was cancelled about 3 weeks in due to the VIN no longer being available. They were able to match me to another vehicle with different VIN. The new one had about a 4 week wait.

Nowabout 6 days away from delivery I received a text from my local delivery center indicating that my upcoming delivery was cancelled due to unforeseen transit delays and would reschedule me as soon as they have an updated ETA.

At this point, I’m thinking of just purchasing one in the pre-owned market. I know others have physically “confirmed” their orders although I never recall “confirming” mine. Is my shop order the same thing as confirming the order?

I ask because I’m going to request a refund of my deposit and suspect they will refuse to provide it. My question is, aren’t they part at fault for not holding up their end of the bargain on multiple occasions.

Thoughts?

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[waveroamer]

Given the number of cancellations, they’ll likely get you the deposit back. It’s worth just asking outright. Check out the demo vehicles though, some good deals there.

 

[COdogman]

I doubt there is any shortage of R1Ts so it’s strange that 2 orders fell through for you. I don’t blame you for getting impatient after that. There are good deals to be had on used Ts or the demos through Rivian. If you want to keep trying for a new one I bet the chances are low lightning would strike 3 times. You will get one!

 

[waveroamer]

I’ve also had VIN matched but car pulled away last min and still awaiting a new match. Since mine is a ‘23 order, I suspect it won’t get matched until after June when the promotion period ends. Demo vehicles are tempting though, they’re ready to go and very low miles.

 

[ThumprMN]

I’d use this unfortunate situation to get some concessions. Document what happening and use that to your advantage.

 

[trahl]

Unforeseen transit delays are something they cannot control. Just wait. Delivery will be delayed a week or two. You will get a vehicle by just being patient sooner than requesting a different one. Just my opinion. I experienced the same thing with rail transit delays. It finally showed up.

 

[Zeusy Zeus]

Nothing new here, long time lurker of the forums so I know it isn’t common for orders to be cancelled for a bunch of different reasons.

I originally found an R1T from the shop which had about a 5 week delivery date from the date I placed the order. That specific order was cancelled about 3 weeks in due to the VIN no longer being available. They were able to match me to another vehicle with different VIN. The new one had about a 4 week wait.

Nowabout 6 days away from delivery I received a text from my local delivery center indicating that my upcoming delivery was cancelled due to unforeseen transit delays and would reschedule me as soon as they have an updated ETA.

At this point, I’m thinking of just purchasing one in the pre-owned market. I know others have physically “confirmed” their orders although I never recall “confirming” mine. Is my shop order the same thing as confirming the order?

I ask because I’m going to request a refund of my deposit and suspect they will refuse to provide it. My question is, aren’t they part at fault for not holding up their end of the bargain on multiple occasions.

Thoughts?

That sucks sorry to hear that. Expect a long delay to get your check back probably a month or two but you’ll get it back I wouldn’t worry about that.

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