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Up to date recommendations for front wind shield replacement.
azbill
Well-Known Member
I had to have mine replaced by the service center, they would not work with my insurance so had to pay upfront and get reimbursed. Not sure if Safelite has been approved yet.
Laserboy1054
Well-Known Member
I'm in the same boat! I'm working with a Rivian Certified Collision Center. They quoted about $1500.00 for the replacement and my insurance company (State Farm) accdpted the bid. I'm not sure of all that goes into replacing one of our windshields, but it's not just a matter of slapping a new sheet of glass in there. There's a "recalibration" step involved that needs a specialist.
I heard when the rock hit the windshield, but the impact site is down where it can't be seen from inside the vehicle, so we didn't notice it until the crack developed and spread. Based on various posts on this site, rock hits seem to do more damage to Rivians than other vehicles. Now that I know this, I'll inspect more closely the next time I hear that telltale "tick"! If I'd seen the original ding, maybe it could have been repaired without the whole windshield needing replacement. It seems this wasn't an option for OP--my condolences!
I heard when the rock hit the windshield, but the impact site is down where it can't be seen from inside the vehicle, so we didn't notice it until the crack developed and spread. Based on various posts on this site, rock hits seem to do more damage to Rivians than other vehicles. Now that I know this, I'll inspect more closely the next time I hear that telltale "tick"! If I'd seen the original ding, maybe it could have been repaired without the whole windshield needing replacement. It seems this wasn't an option for OP--my condolences!
azbill
Well-Known Member
I heard my rock hit and saw the chip while driving, but by the time I had gotten home the crack had spread at least 8 inches. These windshields are not very good. On my other vehicles I get chips and fill them with the Rain-X kit to keep them from spreading, they do not spread fast like the Rivian windshield does.I'm in the same boat! I'm working with a Rivian Certified Collision Center. They quoted about $1500.00 for the replacement and my insurance company (State Farm) accdpted the bid. I'm not sure of all that goes into replacing one of our windshields, but it's not just a matter of slapping a new sheet of glass in there. There's a "recalibration" step involved that needs a specialist.
I heard when the rock hit the windshield, but the impact site is down where it can't be seen from inside the vehicle, so we didn't notice it until the crack developed and spread. Based on various posts on this site, rock hits seem to do more damage to Rivians than other vehicles. Now that I know this, I'll inspect more closely the next time I hear that telltale "tick"! If I'd seen the original ding, maybe it could have been repaired without the whole windshield needing replacement. It seems this wasn't an option for OP--my condolences!
The only approved collision center in Arizona did not do glass work. Mine was $1800 to replace, including the calibration.
SwampNut
Well-Known Member
If you got the plate info (dashcam?) and the gravel came from the truck itself, they owe you to replace it. If it picked up gravel from the road then they are not liable. Either way start with your insurance and do what they say.So had an interstate incident. Trailer truck kindly sprayed me with gravel. Have a severe impact fracture that will require front windshield replacement. Thanks.
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SwampNut
Well-Known Member
I hope this is worthless info, but... You can now get glass done at this place. And I had them do an exterior film to protect the glass and hopefully avoid replacement. Glass coverage for the Rivian is insane, and I declined it. The cost would be more than a windshield every two years.
Arizona Auto Glass Direct LLC.
2010 S. Rural Rd.
Tempe, AZ 85282
480-289-5108
Email: [email protected]
adam12
Well-Known Member
- Thread starter
- #7
Hi yeah It is ~2 months in my possession and I did not go through setting up the dash cam. Although - If you know or not chasing people for money is a process. I had a head on with car on my scooter. Took ~ 2years to serve the uninsured driver, get a judgement, and garnish wages to get 1,500 $. I actually parted out the whole scooter and got more money. If the windshield is only 1500$ and I get all or some of it covered I will be relieved.
SwampNut
Well-Known Member
Commercial entities are trivial to go after because they can't hide like the scumbag who hit you. It took extremely little effort and about a month to get a check. Around here the full process is $1850.
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nellbarr
Well-Known Member
- First Name
- Nelida
- Joined
- Sep 7, 2023
- Threads
- 9
- Messages
- 85
- Reaction score
- 42
- Location
- Miami Beach
- Vehicles
- 2023 rivian R1S
- Occupation
- Realtor
I have a friend with a 2024 Lexus ux her windshield just had to be replaced-it was $2000. Had to be recalibrated, windshield had to be replaced by Lexus because of warranty. This seems to be standard with all new vehicles that have sensors etc.So had an interstate incident. Trailer truck kindly sprayed me with gravel. Have a severe impact fracture that will require front windshield replacement. Thanks.
EdwardM2005
Well-Known Member
Good information. Driving Up/Down mountain from Denver to the High country, Five windshields on my 2022 Jeep Grand Cherokee in less than one year. Only then did my insurance agent suggest a $0.00 deductible for glass (comprehensive I think). Now my R1S has its first windshield replacement after the car wash guy dropped the pre-soak brush on the edge near the cowling. And according to the SC Manager, it is a must "do by Rivian" because of the calibration issues. Safelite and Glass America would not / cannot do that at this time.
Advise, drop the deductible to $0.00 for the Windshield if possible. My American Family Agent - Ralph Chalker says CO and AZ are the worst states for Windshields. Fifty years on Chicago highways - never a rock to windshield event.
Advise, drop the deductible to $0.00 for the Windshield if possible. My American Family Agent - Ralph Chalker says CO and AZ are the worst states for Windshields. Fifty years on Chicago highways - never a rock to windshield event.
adam12
Well-Known Member
- Thread starter
- #13
So went to safelight for a replacement. They were upfront about not being able to recalibrate the sensors (windshield, camera). The replacement was with an aftermarket windshield which did not fit. There is a ~ .5 Cm gap at the bottom of the windshield almost along the whole length of the windshield. So a OEM windshield will be ordered and reinstallation will be performed. See picture for the gap (very obvious in person) - hard to take a perfect picture of this.
Laserboy1054
Well-Known Member
Sorry you're having a rough time, but I appreciate their honesty! Good luck!
DaveA
Well-Known Member
Just finished a road trip to Colorado, and wouldn't you know it, within 3 hours from home, Texas roads were the ones to give me my first shining star on my windshield. The lightest impact did it for me. Annoyed....CX-5 took a bigger rock, harder hit 2 weeks ago and not even a chip.
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