Something is happening with Rivian servers.....

[kayabusa]

It's been 6 hours and I can't access the app or my account....... This is not normal, something mayor happened with our data..... I always carry the physical key but Im worry about my privacy..... There were no communication with Rivian, no emails, no apologies, nothing...... Whats going on with our data !!!!!

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[Dark-Fx]

I got two emails from Rivian today.

 

[kayabusa]

I got two emails from Rivian today.

Why I didn't ? Does your app works ?

 

[Dark-Fx]

Why I didn't ? Does your app works ?

Nope.

 

[Thedude]

 

[Donald Stanfield]

There are two threads on this already.

 

[Dark-Fx]

Why I didn't ? Does your app works ?

1

​

​ ​ Rivian ​ ​ ​ Hi Brian, We've identified an issue that limits your ability to use your "phone as a key" functionality. What should I do?​ Drivers will need to carry another form of vehicle access (key fob, key card, key band) as these keys still have full functionality. For now, avoid opening or using the Rivian app. What should I do in case of emergency? If you're experiencing an emergency, please dial 911. If you need your vehicle remotely unlocked, please contact our Service Team at 855-RIVIAN5 (855-748-4265), we may be able to assist. Note that “phone as a key” will not function until this issue is resolved. The Service team can also provide rideshare credits to impacted drivers. How long do you think this issue will persist? We'll continue to update you until the issue is resolved. Rivian Service Team​

2

Rivian
Hi Brian,

We are experiencing issues impacting the Rivian app, customer Account Pages, and website functionality. We are actively working on a resolution.

To access and drive your Rivian, you will need to use your key fob, key card or key band. These keys are not impacted and still have full functionality.

What should I do in case of emergency?
If you are experiencing an emergency, please dial 911. At this time, we are unable to remotely access your vehicle. If you are locked out of your vehicle, and need to retrieve your key fob, key card or wrist band, we will provide rideshare credits at 855-RIVIAN5 (855-748-4265).

For more information on the outage, please visit the Support Center. We appreciate your patience as we work through the issue. We'll continue to update you until it is resolved.

Rivian Service Team

https://rivian.com/support/article/Is-Rivian-experiencing-an-outage

 

[COdogman]

Chill….

 

[goldburger]

A- what “data” are you actually worried about?
B- rivian has sent out two emails about the issue
C- literally nothing today has to do with your “data” lol

 

[Rivianation]

A- what “data” are you actually worried about?
B- rivian has sent out two emails about the issue
C- literally nothing today has to do with your “data” lol

His data is next to my data. Should I be worried? What if they were going after his data and hit mine by mistake?

 

[Diddy123]

Don’t worry, I have all your data.

 

[ads75]

This is not normal, something mayor happened with our data.....

My town's mayor can't help.

 

[Zoidz]

It's been 6 hours and I can't access the app or my account....... This is not normal, something mayor happened with our data..... I always carry the physical key but Im worry about my privacy..... There were no communication with Rivian, no emails, no apologies, nothing...... Whats going on with our data !!!!!

 

[kayabusa]

His data is next to my data. Should I be worried? What if they were going after his data and hit mine by mistake?

That's BS, I never got an email from them and even if you got one I would not believe it..... How can they be so stupid that you run a company and part of your company is based on an app and you don't have redundancy....... it's been almost 12 hours and the app is still down. SUCKS !!!!

You better carry the little card for ever, because if you rely on the app, you are f.....

 

[kayabusa]

At the end all the car makers are the same crap. Welcome to the shit club Rivian !

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