Dbeglor
Well-Known Member
Just feel the need to qualify that you are in NY in winter and the other report is in southern CA for those just taking these data points at face value.
As you were.
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Rants and Raves after 2 months of Rivian R1T ownership [DISCLAIMER: Unauthorized feedback from non-owner]
As you were.
Iwantatesla
Well-Known Member
Thanks man. I wrote it below somewhere. It's been a weird winter. Granted we just got some snow.
SeaGeo
Well-Known Member
I had a feeling that was going to be your experience. This is a great write-up. Care if I share it back to the reddit for you? I know you're sick, and honestly wasn't expecting you to respond so quickly (or thoroughly).I'm going to tackle this as much as I can.
Range - I've been getting 240-250 miles per charge, I know it hasn't been much yet but this is what I'm seeing. 20" All Terrain, drive it like a stole it, Regen on HIGH
DC Fast Charging Sorry I cannot comment on it yet not enough DC Fast charging around me to try it where it's convenient
Build Quality
Initial build quality is awesome. Minus that one thing in my seat trim there were really no issues. Yes my Tonneau cover needs service, but this is not an initial build quality issue. I do think something happened with it and will report back when I get the full diagnosis.
Rivian Service- service has been ultra responsive and even proactive. My Rivian guide is so freaking awesome. Sometimes I feel like he wishes I had more questions.
Software
For now, it works very well. I don't know what else people want. The UI is snappy, music is good, Navigation works fine, I haven't had any screen freezes, but cameras have went out twice. Soft reset worked well.
The last update was GREAT in terms of making things feel zippier. I, like OP, had an issue with firmware push. Service let me know what to do. Had to do a hard reset -- hold on to Hazard light and leftmost button on left side of wheel and wait for 30 mins - 1 hour to have all system reset. Then they pushed firmware again and it took.
There are a ton of complaints and features that are needed, but here are the big ones:
Phantom Drain - I am in NY, so the weather has fluctutated between feels of 10 to 45. I have surprisingly not experienced crazy phantom drain. I was completely and utterly amazed by this and I am not sure why. I think the car does go into deep sleep mode since sometimes it takes a second for my phone key to recognize. I think the issue with OP is his Gear Guard is triggering a lot. 2000+ 30S clips is not normal. I do not drop 5 miles a day.
- Navigation takes the weirdest paths and is just generally kinda bad. Haven't seen any advancements with OTA updates in this regard
- There is no way to see tire pressures - even though you can get a warning telling you to inflate "a tire" to 48psi. -- yes there is currently no way. This is something that can be easily added. Not a cause for concern. We are spoiled with Tesla.
- There's no trip odometer or any info about driving perfomance/efficiency or anything to that extent. There is, hold right button on the left side of the steering wheel. I know people want Prius style charts and graphs. Again spoiled by Tesla by giving you data overload. Can be added
- The manual regularly fails to launch - either wait 5 mins or reboot the displays to fix
- Apps in general sometimes take a while to come up New update fixed
- I have not experienced this Climate control in general needs a lot of work.
- Climate randomly turns on in random zones
- Can't control defog intensity - it's either on full blast or off.
- Climate system relies on outside temp to determine heating vs cooling. If it's 30F outside, but 80F in the cabin, it'll turn on the heater when set to any temp above 30F.
- I have not experienced this the lag referred to for the windows (is really a small time delay for accidental press - I actually think this is great). PWS is fine for me There's a noticeable lag in some physical controls:
- unlocking/locking can randomly take up to 10 seconds to unlock (with the fob)
- rolling up and down the windows has a strange lag to it (always)
- pedestrian warning system can sometimes take a few moments to turn on once moving
- Alexa has worked fine. Need to enunciate and give specific commands. Not context smart like Tesla (yet). Yes the Mobile app has a lot of space but that's ok. Precondition, lock unlock, charge... I will say they need to integrate maps better into the app.
- The app has so much blank space. Right now, all you can do is the following:
- lock/unlock (relatively quick now, still prefer to use the fob)
- check range/SoC
- check/set cabin temp
- while charging: view charging status and curve (but with no legend or axis labels)
- request/contact service
- get current GPS coordinates of vehicle
- Alexa voice commands + road noise = bad speech-to-text (and therefore a suboptimal Alexa experience)
Driver+ and TACC - I have not experienced phantom braking yet. This very much works like one of the better iterations of Tesla's AP with Radar. Underpasses where I experienced phantom braking in the past in my Tesla I have no with the Rivian. I have not had issues engaging Driver+. For now it's geolocked on highways (and that's totally okay). Driver+ will improve in the future, just give it some time and more data. This goes hand in hand with Rivian's ramp. The quicker they ramp, the more data they have, the better driver+ gets. It's science.
The system in it's current state is better than what many legacy OEM's offer right now. I swear to God if I hear somebody say Distronic+ or other European systems I've used in the past are better-- you are in denial. I've literally driven with every system on the market believe what you want.
Rivian Insurance - Not using it, using Geico and it's the same price as my former Model Y (obviously your mileage may vary here)
Misc
Gear Guard records so many videos! Every event lasts 30s and records and stores all five camera angles, even if nothing moved in four of the camera views. Gets kind of annoying, but it's easy enough to delete all the videos if the truck seems fine when we get back to it. I think this is a user issue... lol
Could not figure out how to get the air compressor to work. Supposedly it needs to detect some pressure in order to activate, but that doesn't really help us when we're trying to inflate tubes or inflatable kayaks. There is a Pause Play button in the middle. I inflated Radioflyer Cyberquad tires with it and it worked just fine
No auto high beams - I believe they are there
Auto wipers work well in the daytime and alright at night (needs some manual triggers) - Not sure what that means-- it works fine and you can trigger it manually by lightly tapping the button
Rear display is still locked. Hopefully it gets unlocked in a future update!
The seats are incredibly comfortable - no complaints whatsoever. When in Sport Mode more bolstering would be nice but I get it... it's a truck
No homelinkdon't know this yet
Summary
This truck is just...awesome. Mechanically, it's rock-solid. QC and software need a lot of work, but bugs are already being squashed via OTA updates. Overall - fantastic car, would recommend when major software issues are fixed.
Just as I finished writing this, we received 2021.49.2. It failed to install, but release notes mention fixing a few of my complaints above (namely defog controls and some app launch/transition issues).
Iwantatesla
Well-Known Member
On the other side of COVID now thankfully. It sucked and it sucked more as I stared at the truck from my window.
I'm going to do something more comprehensive and I'm waiting for some camera gear to arrive. I had the chance to get this thing on some twisties and I was very impressed with it. The suspension is black magic.
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Iwantatesla
Well-Known Member
Regen on high!
SeaGeo
Well-Known Member
If you can plug in an ODB, that's easy to tell (assuming you can read the codes). Which is why I asked about it recently. That's actually how I found out the ID.4 doesn't do shit for preconditioning after being told it does.
SeaGeo
Well-Known Member
I can not confirm nor deny whether @DuckTruck and I do or do not have a secret PNW Rivian prank gang.Or perhaps @DuckTruck this, sir, is YOUR very dastardly plan from the start: hack Alexa to convince @opnwide that this is indeed a good plan. Then, type up a very long message to effectively frame poor @opnwide when a spate of garage heists are carried out by a suspicious, sleepy gentleman in a snazzy new truck with stadium headlights. "Oh no, your honor, it was @opnwide all along - isn't it obvious from my posting?"
In fact, the more that I think about it, I think you and @SeaGeo are in cahoots.
Oh, and @opnwide, given that we're both in Denver, I welcome - nay CHALLENGE - you to try and open my piece of crap garage that isn't even big enough for a Prius, let alone the R1T. I'll leave a shiny new 5 dollar bill inside. It's all yours. And, while you're here, come on inside for a hot chocolate.
electruck
Well-Known Member
- Joined
- Oct 6, 2019
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Not really sure how your response related to my post which was simply intended to reassure pixelshot that the Rivian is at least hardware capable of pre-conditioning. ?
Perhaps your point was that the redditor quoted in the OP simply may not have been aware if pre-conditioning was actually happening or not but, again, not sure how that relates to my comment.
kurtlikevonnegut
Well-Known Member
Maybe just me but I think this would make me more likely to use them, not less!
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DuckTruck
Well-Known Member
SeaGeo,
I thought we agreed not to talk about this in the open forum. Thankfully, nobody can see these private messages. I'll let you know when the coding is finalized. In the meantime, keep a low profile. That fresh five spot at @Pixelshot's is mine!
Tim-in-CA
Well-Known Member
Wonder if you could Level 1 charge another vehicle from the 120V outlets ... you'd get measly charge (~3mi/hr), but would be something in a pinch.I like to think I’ll remember to turn them off when parking without plugging in for an extended period of time. ?
Tim-in-CA
Well-Known Member
You can also retro fit a Gentex mirror with HL as well ... I'm with you and hope this gets resolved by the time I get my 1H23 R1S!!
I really don't want to use MyQ to open/close the door due to delays and the CRAZY beeping the door does when closed remotely (I know it is for safety, but its super annoying).
AllInev
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- Nov 22, 2021
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- Oakland, CA
- Vehicles
- Prius V, 2022 R1T
Thank you for putting in the time to write this up! Looking forward to future updates.Copied from a Reddit Poster. TONS of detailed info we haven't seen before. Some of it is quite concerning, if I'm honest.
This truck is the best "dumb car" I've ever driven. Period. It's crazy fast, incredibly powerful, but also has enough space to haul five people and almost two weeks' worth of vacation gear.Below are a lot of complaints, but I can't stress enough how awesome this truck is. The complaints are only meant to paint a realistic picture of my experience - I'd be lying if I said it was all completely perfect.RangeWe're driving our R1T just as we would any other vehicle - we're not hypermiling (purposefully drafting off of semitrucks, stopping cabin climate, or attempting to drive at slower speeds just for range).In the city, suburbs, and just around town (in SoCal), we regularly get a range of 220+ miles at 70% SoC, and ~330 miles at 100%. That's usually in "conserve" mode with no A/C, seat heaters, defog, etc.On our trip to the mountains (~20F, snow, "conserve" mode), we were lucky to get around 240 miles on a full charge on the highway, but we usually charged to ~90%, where we got ~215 miles on the highway. "All-purpose" mode dropped range by ~20 miles. When in the cold, we enabled defog sporadically (climate screen needs work - see software section for some context) but didn't use seat heaters or cabin climate that much.DC Fast Charging
- After ~10 DCFC sessions, the truck just stopped charging past 33 kW. Rivian says they know about the issue (and that it should be patched with a SW update soon), but it really sucked to be at a 350kW EA station pulling just 33 kW. At that rate, it took ~3 hours to get to 90%. The rest of the points below assume this issue is resolved:
- No plug-and-charge, and you can't filter by EA chargers on the infotainment screen
- Biggest issue so far: the car doesn't precondition for a charging session - regardless of how you input the station into infotainment. From "cold and dark" to a reasonable charging rate took ~45 mins for the battery to warm up - really sucked at the EA station in the mountains. During preconditioning, the charging rate was stuck at ~25 kW.
- Max charging rate observed: 205 kW at 8% SoC - lasted for just a few seconds before dropping to ~180kW.
- Charging curve seems pretty linear - once you hit ~40% SoC, don't expect any more than 150kW. Rate continues dropping until ~40kW at ~85% SoC.
- From 10% SoC, it takes ~40 mins to charge to 80%, ~1.5 hours to charge to 100%
Build QualityUnless you're looking for issues, the car is fantastic. However, as soon as someone points QC issues out, they're pretty difficult to not notice. There are panel gap issues, panel misalignment issues, trim peeling and paint issues, as well as various other fit and finish issues - with no shortage of small tweaks to be made.Comparing to Tesla, this seems on-par with their perceived QC issues. However, I'll give them a pass for now. Rivian is trying really hard to ramp production, and that comes with some sacrifices.We also took delivery of the truck with some missing components (no camp speaker, floor mats, etc) - supposedly we'll get them as parts shortages ease.Other than the above minor fit-and-finish issues, the truck itself is rock-solid. No complaints about actual powertrain/mechanical build quality. Handled excellently in snow, rain, high wind, and ice.Rivian ServiceRoadside and Service both have excellent people manning the phones. They're all friendly, responsive, and quick to help. Service itself is kinda slow (at least right now). All of our trim/fit-and-finish issues are going to be fixed in about a month because Service is currently overloaded with deliveries.SoftwareOh boy...here we go. The software itself is just "OK". Compared to a legacy OEM's software, it's pretty good - but compared to Tesla, it leaves a lot to be desired. We're on software version 2021.45.x, and were previously on 2021.25.x. 2021.49.2 is available to install, but failed after ~30 mins.I've seen A LOT of bugs get fixed via OTA updates. No new features, but bugs are being patched left and right - and that's great.There are a ton of complaints and features that are needed, but here are the big ones:
- Navigation takes the weirdest paths and is just generally kinda bad. Haven't seen any advancements with OTA updates in this regard
- There is no way to see tire pressures - even though you can get a warning telling you to inflate "a tire" to 48psi.
- There's no trip odometer or any info about driving perfomance/efficiency or anything to that extent.
- The manual regularly fails to launch - either wait 5 mins or reboot the displays to fix
- Apps in general sometimes take a while to come up
- Climate control in general needs a lot of work.
- Climate randomly turns on in random zones
- Can't control defog intensity - it's either on full blast or off.
- Climate system relies on outside temp to determine heating vs cooling. If it's 30F outside, but 80F in the cabin, it'll turn on the heater when set to any temp above 30F.
- There's a noticeable lag in some physical controls:
- unlocking/locking can randomly take up to 10 seconds to unlock (with the fob)
- rolling up and down the windows has a strange lag to it (always)
- pedestrian warning system can sometimes take a few moments to turn on once moving
- The app has so much blank space. Right now, all you can do is the following:
- lock/unlock (relatively quick now, still prefer to use the fob)
- check range/SoC
- check/set cabin temp
- while charging: view charging status and curve (but with no legend or axis labels)
- request/contact service
- get current GPS coordinates of vehicle
- Alexa voice commands + road noise = bad speech-to-text (and therefore a suboptimal Alexa experience)
Phantom DrainIn the cold: left for four days, lost ~70 miles of range in freezing temps (SoC dropped ~20%). The car supposedly wasn't conditioning the battery during this time, and we only connected to it once via the app when we were ready to leave. Gear Guard was on, and recorded 2000+ 30s events (all cameras recording, so around 11k videos).Elsewhere: left for three days in 40F-50F weather, lost ~50 miles of range (SoC dropped ~15%). Did not connect via app. Gear Guard was off.In the garage: drops ~5 miles/day in LA weather with Gear Guard off and no app connections.Driver+ and TACCIn the daytime, Driver+ and TACC work alright. Phantom braking is very common (especially under underpasses and on strangely patched parts of the interstate).During the night, Driver+ has issues engaging. It'll flash available for a few moments, but then disappear seemingly inexplicably. Once engaged, it works fine. They both seem to work as well at night as they do during the day.It's a shame Driver+ isn't available on more roads (state routes, for example), but TACC is always available. We've taken to just driving manually because of the phantom braking - but hopefully Driver+ will improve in the future!Rivian InsuranceIt's still in its infancy - most things still need to be done over the phone, and it doesn't (yet) auto-deduct my monthly premium. Rates (for this truck only) are far better than 3rd party insurance, but I guess that's to be expected. Services provided through Nationwide.MiscGear Guard records so many videos! Every event lasts 30s and records and stores all five camera angles, even if nothing moved in four of the camera views. Gets kind of annoying, but it's easy enough to delete all the videos if the truck seems fine when we get back to it.Could not figure out how to get the air compressor to work. Supposedly it needs to detect some pressure in order to activate, but that doesn't really help us when we're trying to inflate tubes or inflatable kayaks.No auto high beamsAuto wipers work well in the daytime and alright at night (needs some manual triggers)Rear display is still locked. Hopefully it gets unlocked in a future update!The seats are incredibly comfortable - no complaints whatsoever.No homelinkNo remote Gear Guard video viewing or alerts - which is fine, but just something I'd like to have.The frunk open/close button is offset to the left just a little - I can never find it on my first try. It'd be easier to find if it were in the middle of the fascia.SummaryThis truck is just...awesome. Mechanically, it's rock-solid. QC and software need a lot of work, but bugs are already being squashed via OTA updates. Overall - fantastic car, would recommend when major software issues are fixed.Just as I finished writing this, we received 2021.49.2. It failed to install, but release notes mention fixing a few of my complaints above (namely defog controls and some app launch/transition issues).
