Search results

My exact config showed up in the shop this morning and I snagged it. GW/OC/21in. I had my intro call scheduled for this morning with my guide already, so that worked out great. Hopefully he can provide me with additional information on the car. VIN is in the 10,000s

It looks like Rivian is clearing out inventory from the shop. They had around 40ish cars (+/-) sitting there since the big dump happened about 2ish weeks ago. They've periodically added some since the bulk add happened and some have sporadically disappeared as people claimed them. Just now...

4 GW, none with OC. There was a FE with the 21in wheels this morning for maybe an hour.

It seems like rivian is currently going through a production run of forest edge interiors. The last 5-10 additions to the shop have all been cars of various exterior and wheel makeups but all with FE.

They said they were going to make a note but I've had at least 2 other calls/chats end that way over the past 2 months without any progress. I'm not sure what was different this time. Both interactions left me feeling like it was just more of the same and nothing was going to be done.

Update, was just doing another round of hopelessly checking my account for access and I got it!

My pre-order is July 2021, delivery estimate Aug-Sep 2023. I tried chat again yesterday and I called customer service today. Both times they told me the same story as before ("based solely on pre-order date and service center proximity") and that there's no way for them to put in a shop request...

Did you end up getting access to the shop? This is the same thing I (and others) have told people at Rivian and their response has always been "access is given only based on pre-order date". I even mentioned this list and was told they knew nothing of it. I'm a July 2021 pre-order with the same...

I'm in the same boat as you. Your chat is pretty much word for word the same one I've had a few times with customer service. They are consistent with their messaging, but not in their practice. My exact config was posted on here last week and there are others I would have happily taken in its...

While looking through the web code for the hidden updated delivery dates I came across this painful little reminder.. eligibleForNewVehicleInventoryMarketplace: null :crying: maybe someday soon

I see this same status, but I don't have a guide currently. I wish I knew to look at it before the "Processing Estimate" status change... On a side note, after reading the threads in the Tire section about the efficiency change on the 20s by adding all-season tires, I want to switch my config...

Any tips for getting access to the shop? I did my First Mile back in January which I think was before the R1S shop opened so I didnt know to request access then. I tried going through customer service, but the rep told me access was being granted in order based on preorder dates and acted...