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Hi, all! I just picked up my Gen 2 R1S today and am already having quite a few issues with it. One being a safety issue (hazard lights don’t turn on/button doesn’t work). My main question is, for things present on delivery day, are they pretty good about getting you in and fixing it quickly...

Wassym did say at least that more than 80% of the software roadmap will be compatible with existing R1s.

Wassym is the nicest and most down-to-earth guy. He spent a lot of time just visiting with people and answering questions/listening. I just love that a company is this dialed into their customers. I got the sense they truly care about and want our feedback, and they genuinely use it to improve...

This is perfect! Thank you! Some of these things (like the Google maps wink) were off-camera.

Had a group chat with Wassym (SVP Software at Rivian) today! I can’t recall and didn’t hear everything that was discussed, so others please chime in for things I’m missing or misstating. Wassym confirmed several things today, either directly or indirectly in a wink-wink kind of way. Directly...

I had the same thought this week, but these were the contradictory headlines I snapped. First they miss production estimates, then they beat them.

They’re definitely related! Final day of the quarter is March 31 so I think they’re trying to get rid of current stock before starting shut down in April. So they’re gearing up for that by closing configurator for now.

Oh, the shut down isn’t planned until Q2 (April) so we won’t know any possible changes for a while.

Also, I can still see my configuration and a discount, but it’s definitely not 20%. I wonder if perhaps the 20% off will be for a shop order, and a lower discount (post-refresh) for a custom order?

Anyone notice they’re now quoting ~4 months for custom configurations? Perhaps a clue on factory shutdown and ramp timing.

Sounds like vouchers won’t work for custom configurations even once they resume.

Has anyone been able to confirm with customer service that the voucher can be used at all with custom builds? Or is it strictly for shop purchases only? If the latter, I’m inclined to purchase now and not wait for refresh.

I feel that you will likely have to take delivery by September 30. That’s the final day of their corporate quarter. If they truly want a maximized Q4, they won’t want any pre-March orders pending transactions in the final quarter. So all transactions should be complete by September 30.