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This is how service supposed to work. Had my 1st strange issue of 3 year ownership R1S, driving really rough, steering wheel shaking and had weird tick on rotation of tire. Contacted support Sunday, next appt was in May, called to escalate and pushed me to Tues, done by EOD. Provided me enough...

If looking at doing PPF or other work might want to check out https://apply.dragonauto.net/ Saw an ad with holiday deals related to Rivian and has 4.9 Google reviews. Have not used them and not associated just thought I'd pass along. Located in Milpitas I think