Ignore the posts that are unhelpful and snarky, @colo1s. We've all felt that way and those of us who waited (2 1/2 years for me!!) will tell you it's totally worth it. You won't regret it. You'll forget about the wait as you drive your R1S for years.
Hang in there!
I'm in Richardson/Far North Garland near Jupiter and 190. Holler and I'll let you drive my R1S all you want. We'll grab a coffee and maybe I can alleviate some (but not) all of your concerns.
PSA: If you want to capture an incident, turn your hazards on. This triggers an incident that is saved.
(At least I seem to remember hearing one of you tell me to do this. Was I hallucinating?)
Sorry about that, Virgil. That sounds frustrating.
If I were charging there, I'd have been too dense to even notice that it was special for trailers. I'd have used it ignorantly. I'm going to choose to think the best about this guy -- he was unaware as opposed to self-centered or malicious.
I never use the fob.
I use phone-as-a-key about 60% and keycard about 40%. Neither have ever let me down although both have made me wait 15 seconds before I can get in occasionally.
You're right. I wasn't thinking about a particular person. I just got this vibe like "If you didn't like the look, you were stupid to buy in the first place." Stuff like that isn't helpful, so maybe leave it unsaid. But this post was more like, "Well, now that you're in this situation, here's...
This. I agree that you should get that noise fixed to your satisfaction. But I don't think that makes the Dallas Service Center a joke. They're a bunch of folks just trying to do their job. I hope you keep at it and get to a resolution. I just hope you also give them a break. I hope empathy...
I appreciate this level of patience and understanding. I agree that they were probably in the wrong and shouldn't have flipped the OP off, but maybe we're all a little to quick to rush to judgment. Just because folks frustrate me doesn't make them "idiots" or whatever.
The OP was also...
So frustrating! I reserved in 2020 and am still waiting. Put down a 10cent nonrefundable deposit and everything. Did a tiny, tiny guide call you or ...
I might have come to a different conclusion but I admire your integrity. Let us know how the process went, please. Others may benefit from your experience.
That's what I'm talking about. I appreciate what your guide did. Wish I'd had him/her from the beginning but as others said, you can't switch guides. That's all I was asking about originally in this thread.
Yeah Kacey. That was my experience also. I had an unrealistic expectation that the guides were more empowered, more informed, more proactive. Your post is helpful because it shows my guide experience isn't unusual. I'll reset my expectation. I appreciate you!
No, it wasn't. I wanted zero advice. Just to have them point me to some resources as a Rivian person told me they would early on. Sorry you got the wrong impression from my questions.