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Here's a (hopefully final) update to this saga. The R1S was taken into service on Jul12. We finally got it back on Aug23, i.e. 6 weeks after it got towed away to the service center... Looks like it sat at the service center for at least two weeks before it got looked at. They first changed the...

Thank you @tcole, looks like you are right. New vehicle? Wouldn't that be inviting a fresh risk of something failing? At least with this one we get a new battery that's been checked by the service center. If I have this right, Samsung makes Rivian's batteries, and an isolation error happens...

Update on this thread. It is now Aug14, and the R1S has been at the service center since Jul12. As far as I can tell, it sat there for at least a couple of weeks without being looked at. Eventually we were informed the the high-voltage battery was the problem: an isolation fault, to be...

Thank you all for your input and experiences. They are a glimmer of needed optimism right now... We are at the 10-day mark now and as far as I can tell, the R1S is just sitting there in the lot at the South San Francisco service center, and no one has looked at it. Let alone provide any...

1 month and about 1,500mi since our R1S was delivered, it suddenly started beeping and flashing the now well-documented "critical battery issue, electrical hazard possible, drive to service center immediately, avoid driving through water" message. The vehicle did not die/discharge the 12V...