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Well, good to know we're not alone then. I did get an email from the on call guide team a few hours ago and they hope to get me an update soon. Starting to think this is just end of year delays with processing things, but would still have been helpful to be informed of the delay as opposed to...

Oh, interesting! Wonder if there's just a backlog due to the holiday break. I also was told in one of my earlier calls that the first payment date should be about 45 days after delivery, but wasn't certain if that was true for leases vs. loans. Regardless, it seemed concerning that I'm 10 days...

Nice! I hadn't seen many pictures of this interior option in the past. I took delivery of my Ocean Coast R1T last month, but went with the Dark Ash Wood. This interior reminds me a bit of my White interior in my Model 3. Clean.

Chase can't find me by my social and said it's likely that Rivian hasn't sent them the info yet. I did get a bureau pull notice from Chase though. A bit of a cluster.

Thanks - yeah, I have the chats and email copies as well as call logs just in case. Just wish this process was a lot smoother or that the guide actually replied timely to questions after delivery (they were pretty decent before delivery). I don't have any other Chase accounts, so will need to...

I took delivery of my R1T on December 22nd, opting for the lease option they provided. The truck's been great, with only a few minor cosmetic issues I noted after taking delivery. The main challenge I've had is getting my Chase account information and clarity around my first payment due date...

Thanks! I actually reached out to Rivian and then the Rivian Financial Services / Chase number and my details haven't yet been loaded into their system. Apparently this can take up to two weeks (which is today). Will try again early next week, but they mentioned my first payment wouldn't be due...

For those that have taken leases, how were you given your Chase account details to manage payments? It's been a bit over a week since delivery and I haven't gotten anything in the mail or email from Chase or even know when my monthly payment due date is. I did just reach out to my guide as...

Yeah, it was hard giving up the 3, but also was concerned about battery degradation over time and the fact that I was out of warranty. The car was super solid though, with only a few small issues that were all covered. The Y has been solid so far as well, so hopefully we lucked out there too. I...

Were you given Mahwah as your location from the start or did they initially tell you Brooklyn? My email and account say I am picking up my R1T at Mahwah, but I got a text when the appointment was scheduled saying it was actually located in Brooklyn and to ignore the Mahwah reference since it...

Interesting! I am taking delivery of my R1T on Friday and had Mahwah referenced as my delivery location in the email, but was told via text that it is actually Brooklyn. Reaching out to make sure that is 100% correct before I trudge up to Brooklyn on Friday.... Also reducing my Tesla footprint...

Yeah, I asked if they could cut a check for the difference, but then saw the post earlier in the thread that indicated that wasn't an option. Will see what they come back with. They were giving close to 2k more than what I was quoted from Carvana, but may ultimately go another route for the...

Has anyone gone through the lease process with a trade in that has a value above 20k? I am currently stuck, receiving an error in the flow, since my Model 3 trade in value is too high to put down (I also receive an error if I try to decrease the amount, as the original poster mentioned before)...

Just to add to the Mahwah story, I had recently selected an R1T for pickup (live in NJ) and was matched with the Mahwah service center, yet received a text yesterday informing me that it was not open yet and that I'd have my pickup in Brooklyn as expected. Good to see it's coming, but...