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We will post on the Rivian forum updates about shipping, products and such.

right. No backorder. We receive large inventory everyday. Our factory is running 7 days a week to ensure constant inventory.

We are happy to announce that it now takes 2 weeks from today for an order to ship. We are now doing first week of April and are getting pretty fast at shipping orders. :)

Indeed.

You can reach out to us by email and we will troubleshoot with you the issues you seem to have, but our locking mechanism is far from having the same issues in terms of safety. We'll wait for your call (1-844-229-3873) or email ([email protected]). Thank you.

Hello, Regarding some comments above : One of the reasons we test every single adapter is to make sure the locking mechanism is working properly, every adapter is tested in our factory in China and in Montreal, Canada. Our adapter does not work if unlocked, and if not properly inserted, it...

Hey, we have replied to your email, as soon as we have your phone number, we’ll call you to troubleshoot. Thanks.

Hey, Please do not worry, it was all jokes. No one’s getting fired at A2Z EV. The executives treat every member of the team as their own family. ❤

Well today we have learned three things : - Someone getting fired. - There is a way to ship these adapters faster-we ship two adapters per order and leave it to the customer to distribute them for us. - Inventory may not balance, which brings us to point #1, someone’s getting fired. All jokes...

You can sell it, no need to waste time between returns as someone may need an adapter. Thank you for your honesty, we appreciate it. Once you sell it, please provide us with the buyer’s informations so we can create a warranty profile for him or maybe he can get in touch with us and provide us...

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Correction, 1000V. There might have been some confusion with volts and amps. Will post some news tonight.

Rick it seams your order has already left monday and is scheduled for delivery by Friday with UPS. The reason you had no updates is because your made the purchase without entering your email, just a phone number. We sent you your tracking number by text message! Thank you.

PM sent!

What a good idea!! To finance that, we’ll send some empty adapters, at least it’ll plug ??‍♂️ Just finished work, I got time for some jokes ?

Also regarding, the locking frustration and tightness. Most of our customers have no difficulty using the adapter. Is the adapter a bit tight when first using it? Yes, it can be, but only the first or two times you use it - after that it is smooth. This video shows how smooth it is : Is the...

Patience, patience.. On the 18th of March alone we received over 3,000 orders. The A2Z EV team is working almost 24/7 to test, inspect and prepare every single order. 50% of the orders from the 18th have been packed and shipped today. The rest will follow tomorrow. Some who ordered on the 18th...

Hi Robert, Is there an issue with your adapter? We are here to help and troubleshoot with you. Could you please explain : "I regretted it"? Let us know, we truly for every single customer. Thank you.

Hi Rich, We are still here. Still transparent. Still involved. Do we have slight delays? Yes, very slight. We have delivered/shipped orders from November to around mid-March. We are working almost 24/7 to meet both ends as volumes are EXTREMELY high. Being on the forums is a choice we made. If...