There is more to this - Customer Service confirmed to me this morning this is in regards to the Vegan leather wrapped OC interiors. My guide and another CS rep both confirmed last week the OC is in production on R1S. They said Tony's statements about OC this Fall are still true that he made...
I plan to confirm with my guide when she is back in town. The CS guy took about 15 minutes to go do the research and ask around before he got back to me. He said he made a few calls and messaged a few people.
Customer service confirmed a better answer. They said Tony was referring to the vegan wrapped version of oc. Original still on track for fall for r1s and oc.
I'm seeing form some fb posts R1S has been spotted with oc... But employees. Man you can't tell customers your producing them without the caviat it's for employees.
This goes crazy against what my guide told me twice a week ago. She was absolutely sure the R1S was in production now with oc. I told her it's hard to believe and I trust she's right. Now I'm trying to ping her with Tony's response. Just reminds me how poor their communication still is.
I was BM, 9/9 changed to OC, Changed back to BM a week ago, then changed to OC Friday, got confirm config email Saturday at 12am.... because I chose OC - nooo idea lol
4 hours. One little thing that may of helped?? I told Customer Service Rep last month to please mark on my account I was wanting and willing to do a factory pickup. Guide said she's putting the plant as my delivery address yesterday and said she really likes that idea and is all for it. Also, I...
Just got off phone with guide. She said Yes, she knows for sure the R1S is in production now with ocean coast. She advised me not to change to BM since she knows Ocean coast is being made. She said I'm one of the lucky first to be contacted with ocean coast.
I said are you sure like 3 times...
I waited by my phone for 2 hours... feeling stood up and got a text from her she came down with Covid, trying to stay on top of calls from home, and is going to try to call me this morning.
Stay tuned - call with guide to confirm all this information in one hour (4:30 EST). I'll make sure she opens my order and possibly reach out to another guide to confirm or something.
I'm definitely going to probe more on the call tomorrow if they are 100% sure. I still feel like I'm going to get the if you change to BM we can get you one now.
Update in this thread as well - JUST got my confirm my config email at 12am - OCT 1st. How exact. I was never expecting that after all the let downs and shifting timelines. It seems they may have this machine oiled better now.
Curious if any other Oct - Dec window folks with R1S got this email around midnight EST time to confirm your config? I now have a guide too. Exactly October 1st, at 12AM I get an email. Almost want to wake the wife up to tell her ha.