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I can confirm that I have a service appointment that has been moved from Plymouth to Madison Heights for May 4. Hopefully this is good news and can reduce the wait times for service in Michigan. Three to four months was crazy.

I had the same issue. Service had me put the truck into a deep sleep and 1 hour later I could perform the hard reset. Process 1. Turn BT off on all paired phones 2. Remove all keys and fob from truck and nearby 3. Get out and lock truck with keycard or fob 4. Stay away for +30 minutes 5. On...