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Great question. In certain areas, we are America's Tire. Discount Tire and Service Center is a completely different outfit. Sorry for the confusion.

Your local Discount Tire location is equipped with the proper tools and lift pucks to service Rivian vehicles. Store personnel are familiar with service best practices as well. Drop in any time. No appointment necessary!

Your local Discount Tire location will inspect and repair the tire for free if repairable. Feel free to stop by. No appointment necessary.

We apologize for you recent experience. We would like to look further into this to make sure you're taken care of. Hope you don't mind us sending you a DM.