I do not think they are trying to be vague or offer poor service. But I think the simple answer is, they do not know and do not want to pass along bad information. They are a new company with 1,000s of preorders. This is their first rodeo and there are many factors they have to contend with and...
HERHERE
ASDFASDF
HERE IS A NEAT DEMO ON BATTERY SWAPPING:
https://cntechpost.com/2020/10/27/from-three-minutes-to-30-seconds-nio-led-battery-swap-mode-sparks-race/
You have to look at the big picture. If EV are the future than batteries will become big business. Like everything else, over time the technology will become must cheaper and more competitive. You drop off an depleted battery, they install a charged battery, they charge the drop off and install...
Of course, you would have to be charging several batteries at all times. You are correct that the structure would need to be bigger. But with technology changing so fast, would you not want to be able to swap for a battery that is state of art, increasing your distant instead of stuck with a...
Remember you are recharging and swapping the same batteries. They are saying they are good for a million miles, so that is a lot of reselling. If you could charge the battery in an hour and re-rent several times a day that would add up fast. I believe a battery cost about 10 grand. So let say...