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Sadly my R1T was lemon-lawed so this is available. About 9 months old, it has only been installed a handful of times. Fits gen 1 and Gen 2 R1T's $700 picked up Wellesley MA (zip 02481) $850 Shipped Website: https://interrobang.store/products/tonneau

Can anyone who has gone through a buyback offer insight into their experience. Short version is I'm Lemon Law eligible, have a formal complaint pending, but have been working through the local Service and Warranty Rep at Rivian to have the Buyback discussion before going through the more formal...

small update. Yes the Sh*tShow continues 1) Rivian refused to pay the Avis rental bill for the vehicle that they booked for me. They swore up and down they would but in the end they didn't. Avis charged my credit card $7400.00 for a 2 week rental that Rivian had booked on my behalf. My credit...

I get it and totally see your point (as well as theirs). Huge CYA and I'm sure there isn't a single person on the ground that would be willing to attach their name to that letter without someone at corporate signing off. Sadly, I've mentally shifted gears from "lets get this vehicle fixed...

Another day and zero updates beyond "we don't feel comfortable putting it in writing that your vehicle is not a fire hazard". Service had no issues telling me not to worry when this same vehicle was parked next to my wood shingled home so the level of doublespeak is troubling. No word on when...

yes, They were stuck with Avis due to lack of an Enterprise site. In the grand scheme of things the Avis->Uber->service center was the least of my issues. The Avis bill has now been sorted after a good number of calls.

Thanks everyone for the various private messages. Lots of kind words and some incredible connections. Several asked for an update, so here goes: 1) My vehicle sits stuck in a tow lot for the last 12 days with the windows down an getting rained on. The ferry company has a policy that any EV...

Yes! Understandably they can’t do much h til a tech has had at least a chance to scan tbe truck and see what is up. Your contact has proven super helpful and I hope/expect he can assist in expediting as soon as the truck gets looked at. Thanks again!

Still struggling with Rivian to even get my vehicle into service. The tow company picked it up a week ago but still not in service, let alone an initial diagnosis. They did offer to extend my rental so at least I have a dinky ford to tool around it for now. curious if these “picked up by...

McLovin, I had no idea those tow truck training wheels were designed at Virginia Tech. Who knew!😀

Small update, as I've gotten a few direct messages. Thank you all for your assistance and support! Rivian managed to get things towed from the house using a tow provider of their choosing. This was another comedy of errors as they showed up with an old-school towtruck, lifted the front wheels...

Small update: Got a welcome text from Rivisnn that a tow truck would be arriving within 60 minutes at 7 o’clock this morning. They told me I needed to meet the driver to both provide the keys and document the pick up. I’ve spoken with Rivian several times since and kept getting the “I just...

After this level of drama so far, burning to the ground doesn’t seem Like a bad outcome if it wasn’t parked next to the garage. We do have marshmallows! 😀

All, First off thanks for so many suggestions and for some DM's. Been a hectic day with a highlight of riding a kids bike 12 miles (I'm 6'4" so this is a sight to see) to get to a car rental agency only to be turned away as Rivian refused to pick up the rental Expense (after booking it for...

Thanks for the kind words from you both. Biggest issue is even if I get a rental off-island I need to get it here. This requires a ferry reservation and the next available is a week or two away. Uuugh! While typing the vehicle continues to go through it endless reboot cycle of flashing...

Advice desperately needed! Yesterday my 2025 dual R1T died, showing a critical battery issue after charging all night. 11k miles and sadly it has been in for service several times for various problems over the last 10 months. It is now randomly flashing lights and has a burning smell coming...

I may be delusional, but I could swear I was able to use the slider below a playing song to fast forward within the song when listening to Spotify. This said, I can no longer do this and am curious if it is the result of my Connect+ subscription expiring or the most recent software update. So...

Quick update: After a half dozen calls to Service, followed by some "thumb on the scale" escalation via former colleagues who are part of the Rivian Exec team, the Chelsea service center stepped up. A sincerely first class customer service person offered to drive a replacement R1T to my home...

Still waiting on a call. I'll try them again in an hour just to say I did but they have been open for 5 hours without so much as a "we are working on it". I appreciate I'm Lemon Law eligible (I'm a lawyer who has never really practiced but did go through a rigorous law school) but need to...