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He must have been on 2023.42.0 ?

I'm not overly impressed the communications that went out over the past couple hours. Very high-level and told us pretty much nothing we didn't already know. The questions I have that I wish they shared: 1. Explicitly say what works and what does not so we can make an informed decision on if we...

Next time I'll use my time machine to get to the future, then check my email (since it was sent 16 minutes ago and after I said they didn't send any mass communication). But clearly your love of Rivian extends past both space and time.

This! Really annoyed with they “suck it up you just dont have Spotify” comments here. Rivan is telling a lot of us we should not drive the truck. There is no singular official communication. That is unacceptable..

Is that a joke? No, my truck did NOT tell me to contact support. The screen is black and told me absolutely nothing. My app however did tell me to contact support. Which I did, and was told they have no info. So what more to I want? 1. An official communication going out to the masses (email...

ohhhh crap. are they clearing the schedule in anticipation of the bad OTA fix?

Just got off with support chat seeing if there was more info and asking if they could actually use their website or official social media for more real time updates. We are about 18 hours since the update was pushed to my truck and there has been zero official communication (no I dont count the...

Congrats on the award - Most Hilarious User On Rivian Forums ?

Or really? I can't find the setting. What do I push? all I see is this... ?

well someone is feeling a little less foolish this morning...

Wrong. Did you test this yourself or make it up? I just tested. You can PRE-HEAT from the app. If your climate was off it will revert to off once you get in. I just tested in my driveway and cold air from the fan is blowing after I get in. Others might have different experiences, but that’s not...

Lots of comments downplaying this issue and saying it’s safe and drives fine. I just called and support said “we are recommending people don’t drive the vehicle at this time.” So their direction is all over the place during 1on1 conversations and they actually have no clue if it’s safe to drive...

If Alexa has built in redundancy but climate, mirror adjustment, speedometer, etc. doesn't I got bigger issues with Rivan…

I never heard of this story. That was 1998 and Ironically if that happened today Disney would fire that employee for having their highly valuable IP on an unsecured personal computer ?

No one really remembers the PAAK going down back in April. Worse situation because some were stuck away from home. They were able to get it fixed in about 5 hours and people forgave and forgot after a couple days of bad press. I’d imagine it will be the same thing if we all wake up to a fixed...

I think they blamed someones fat fingers. That’s just mean

Agree with what you said in general, but what about those that defined and oversee the OTA process? If some low level employee clicked X instead of Y, I agree. Shit happens. But who was the person or persons that designed that X and Y button next to each other without a 2nd pair of eyes in the...

Device updates are very very common and have been around for a very very long time. There is no real excuse for something like this this to happen ever unless your process is broken. I cant think of any other time I had an OTA take a device down. Hell my 7 year old microwave gets regular OTAs...