I pull multiple trailers, some heavy (9,000 pounds) and some light (1,000 pounds). I have found the range estimator wildly off on both. Last week I had my light trailer with 120 miles range in tow mode yet I could not make it 45 miles home without charging.
Similar situation for me, my guide was able to free up a spot. Your guide can speak directly with the delivery team, hopefully they can get you in. After I made my appointment I was actually called in for an earlier delivery time. I am in SoCal, not sure if that makes a difference.
I ordered one through the shop in SoCal and am still looking at 4-5 week delivery time. 7 of 8 steps completed. Weren't these supposed to be already in your area or did I miss something?