They showed up unannounced. And someone came out and spent almost 30 min talking to them. Rivian was very helpful and answered lots of questions. They guy said he would have given them a test drive if they had one on order! :)
I think that you are right. But take into account this is Colorado :) The AT's have the snowflake logo on them which makes them count as snow tires when they call For "Chains or snow tires" on mountain highways.
My Parents went. I’m in San Diego. I wanted them to give a report. They lived closer than any service center to me. They had Blue, Both greens and Granite.