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Wow that truck was in terrible condition upon delivery. Glad you are making them accountable. I've never seen that many QC errors on one vehicle. Was it even inspected?

If refrigerent leaks out, you have a leak that has to be fixed. Filling it will only be temporary.

I know what you are saying. How detailed do you really need to/ or can be? I think my strategy will be to concentrate on the large mechanical details and the other things won't affect the driving experience that much for me. I want the car to drive straight, have the wheels balanced and all the...

You make a good point. If people keep buying flawed or improperly inspected vehicles, the company will keep selling them that way. The most effective way to get the quality to improve is to reject imperfect vehicles.

I wonder what qualifications are required to be a "guide". Mine seems to be a soccer mommy that doesn't have any interest in cars.

My 2002 F350 has no shimmy or wheel balance issues at any speed up to 90 mph which is the speed people drive on I-95.

The wheels should be balanced when hey are mounted. The vehicle should not have to go through PDI to find a basic item common to every vehicle on the road.

Balancing the wheels is probably the easiest thing a manufacturer could do to make the driving experience good. Pitiful.

No excuse not to have the wheels balanced.

I wonder if they'll let you see the vehicle, then pay, then pick it up later after the check is in their hands?

I recently bought a 911 and my salesman was awesome. He was a true enthusiast and bent over backward to get me information and keep me informed to keep the stoke going. Some people are better suited to some jobs than others. A guide can either be perfunctory or enthusiastic and both are...

Did they request that you pay before the delivery day or on the delivery day? Do you get the opportunity to see the vehicle before you pay?

To everyone I offended with my negative post, I apologize. I am having a frustrating experience trying to purchase my long awaited Rivian and it came out overly negative.

They don't seem to be in the car selling business either! Or the car making business. They aren't very good at either one this early on is the impression I'm getting. The whole 'direct to customer' business model makes me appreciate the traditional role a car dealer plays. There is a point of...

How do you know what date the VIN was assigned and how do you know the shipping status? My "guide" seems totally clueless.