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That may indeed be true, but unless you can recommend another way, it is the avenue we have.

They could not fix mine; said it has been reported to HQ and will be addressed in a future (TBD) SW update. Also does the same thing for me in streaming music from phone. Recommend you scroll to the bottom of your Rivian app to "Share Feedback" and report this issue. They need more input to...

They could not fix mine; said it has been reported to HQ and will be addressed in a future (TBD) SW update. Also does the same thing for me in streaming music from phone (music glitches). Recommend you scroll to the bottom of your Rivian app to "Share Feedback" and report this issue. They need...

They could not fix mine; said it has been reported to HQ and will be addressed in a future (TBD) SW update. Also does the same thing for me in streaming music from phone. Recommend you scroll to the bottom of your Rivian app to "Share Feedback" and report this issue. They need more input to...

Moody Blue. Such a great car.

Oldsmobile Mike - many thanks. Can’t believe I missed that.

Does anyone know if there is a way to inform Rivian of a systemic issue without going the service ticket route? Two service centers couldn’t fix these issues so I want to be certain that HQ knows to include them in a future SW update: 1. Both Amazon music and streamed music from iPhone...

Good idea. I’ll let you know how it goes, but that never worked in my 7+ years with two Teslas. Different company of course…

POST-SC UPDATE: Gaithersburg SC had car for 4 days (including the weekend). Ridealong confirmed issue, troubleshooting of electrical system and wiring narrowed it down to SW (imagine that). Rivian corporate says it's a known issue for Amazon Music and phone-streamed media and that it will be...

Had two separate SCs set me up with Enterprise rez, but both ended up giving me Rivian loaners. Both pre-owned Gen 1s...

That's true. Once they induct it you only see that it's in Service Mode. Sounds like his didn't update from where the tow truck met him though...

My '25 R1S has been doing the same thing after the Google Maps Update. Every other drive or so - have to do a soft reboot, as nothing else seems to help. Pressing "Re-center" does nothing. Doesn't help you trying to track it, but you could ask whoever has the truck to do a soft reboot so you...

Read this thread from yesterday: https://www.rivianforums.com/forum/threads/amazon-music-glitching.48200/

Haha I know, I know…

After four months of listening to Amazon music glitching getting worse and worse, I had a service appointment at the Gaithersburg service center (took 65 days). They kept the car for a week, and even though I sent them videos of the glitching in progress, they claimed it was essentially my fault...

Super helpful, and thanks for sharing it all. How was Great Basin NP?

I hear you Rich. Here in northern VA I had a 50 min drive to the closest SC last week, but they failed to fix my issue. So today I drove 1+45 to go to the next closest one (pretty new). Good news is a third one is opening in a month or two and it’ll be 15 mins away. So bottom line, they are...

Stopped by the new Sterling, VA Service Center today (42734 Trade West Dr., Sterling VA 20166). Outside, landscaping, parking lots all complete. Bays are being built up; furniture going into the front offices/reception. Still looking at August-Sep opening. Photo attached.

R1S Quality & Reliability Score: 72/100 https://www.jdpower.com/cars/2025/rivian/r1s vs. R1T Quality & Reliability Score: 69/100 https://www.jdpower.com/cars/2025/rivian/r1t

Found this site, which is worth a glance. Gives info on all SCs and some good "how-to" topics. Needs some refresh for 2025... Every Rivian – Info and specifications for every Rivian model ever made.