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  1. Gear shop woes - customer service is non-existent

    Rivian’s downward spiral for customer service has unfortunately continued. Love my truck, but everything around it from the company is just falling apart. Case in point, I ordered a set of crossbars and an extended gear guard cable for my R1T. Over a week later, I received shipping...
  2. Bought a truck from the shop - no word from Rivian

    A week ago I located a 2024 R1T from the shop, reserved it, went through all the steps, including paying for it and have not heard a peep from Rivian. No email (except order confirmation), no call, no text, no intro to guide, no updates for 7 days. Either this is “working as expected” (yet...
  3. Any Powered Tonneau Cover deliveries from shop after sale?

    I just ordered my fourth Rivian - another R1T. This time with the power tonneau (for $500!). Going through the scheduling process, but noticed in the fine print it says it may or may not be delivered with the tonneau cover (and will be scheduled for the fall with one if it is delivered...
  4. Connecticut Sold: FS: Cross Bars - never used

    I sold my R1T and no longer need these. They are new, never used. Though I don't have the box any longer. Located in Stamford CT for local pickup Willing to ship at buyer's expense. Asking $450
  5. One pedal driving inconsistencies

    First off, I dislike one pedal driving to begin with. However, I discovered this morning (on a 27 degree day) that it also changes how it enables regen braking when the battery is cold. On my 15 mile trip to the store for breakfast food, regen braking wasn’t working at all with a “battery too...
  6. Long Gear Shop shipping times

    Anyone else notice the shipping times from the Gear Shop seem to be exacerbated? I wonder if they are being serviced by the service centers and suffer the same staffing shortages. I ordered all-weather floor mats two weeks ago, which reported to be in stock. Still haven’t shipped.
  7. iPhone 15 Pro & charging pad not working

    I received my new iPhone 15 Pro yesterday, and it appears that while in the Apple MagSafe case, it will not charge anywhere on the pad. Additionally, removing it from the case, and if I position it *perfectly*, it will start the charge. I presume this is due to the additional height from the...
  8. Dog seat cover with underseat access?

    I have two dogs which travel with me frequently. As they don’t have manners, they often get into my truck without wiping their paws. To offset such rudeness, I have to use a seat cover on the rear. The challenge is I also store things under the rear seat - tie downs, Tesla Tap and such...
  9. Regenerative braking stats?

    I'm curious if anyone knows if the R1 captures any stats on power it generates through braking? It clearly tracks consumption, but I'm curious if it also logs or details generation of power anywhere. Would really like to see both numbers on the trip meter.
  10. EA wants to invade my home with their home charger

    Got this email from EA. Thought their choice of wording (given past experience and reputation) was humorous. I wonder if the home charger will randomly slow down, or turn off, or just not work...
  11. Rivian won't sell me a truck due to my middle name. WTF.

    I've had a tenuous relationship with Rivian thus far. Having owned and sold 2, I was hesitant to buy a third. However, after a number of decisions and automotive related changes, I decided to dive back in a pick up a new R1T. Found one the shop to my liking and reserved it. Going through...
  12. 3 month service wait for truck with hood stuck open!? - time to move on from the R1T

    So I’ve had my R1T since March. It’s been to the service center in Brooklyn (an hour and a half away from me in traffic) 5 times. The last time I was so angry they towed it back to my house. Yesterday morning at 6am, I’m leaving on a trip and packing the stuff in the R1T. I put a few things...
  13. Turn signal sounds - randomly different?

    I noticed yesterday that my turn signal makes different sounds sometimes. It seems to be random. One is a higher pitched ”tick”, and the other lower sorta “tock”. And there doesn’t appear to be a pattern to it. Anyone else have this issue? Vid attached that demonstrates the noise difference.
  14. 2023.14.0 - Why are trip meters and odometer relocated???

    I was following directions via the ”old method” today… “drive 2 miles, look for the clearing on the left”. Holy S**T how frustrating it is to try and find the odometer now. They buried it in Settings->Vehicle->About. The placement prior was terrible (why is this not on the dash???), and now...
  15. Apple Maps new EV Routing feature for Taycan

    Just a matter of time before it’s released more universally. The divide between Rivian’s capability vs Apple is closing quickly. https://www.porsche.com/usa/apple-maps-ev-routing/#:~:text=Apple%20Maps%20EV%20routing%20is,performance%20and%20plot%20your%20trip.
  16. Swapping frunk tubs to get 12-volt? Edit: Completed and it works!

    I own a '22 R1T and a '23 R1S. For some reason, my R1S came with the 12v outlet in the frunk, and my R1T did not. I'm going to sell the R1S as it ultimately doesn't fit my needs. Before I do, I was contemplating swapping the frunk tub between the vehicles to add that option to the T...
  17. Connecticut Sold: 2023 R1S, Forest Green over Black Mountain, reinforced underbody

    I’m selling my 2023 R1S. It’s a great car, but I own two Rivians and decided to keep the T instead of the S. It has the black mountain interior, reinforced underbody shield and the 21” road wheels. It is in like-new condition with only 520 miles on it. I don’t plan on driving it much, so...
  18. Replacing front bumper center section

    Unfortunately the previous owner of my R1S installed a front license plate bracket which I have removed. This left two holes in the black matte plastic in the front bumper. Anyone know if this is easy to replace? Anybody have a part number by chance?
  19. “Vehicle Error” after a few minutes of charging

    I have a problem with my R1S using my home L2 charger. I wanted to see if anyone else experienced this Issue. When I plug in my home charger (Chargepoint) it will often throw a ”Vehicle Error” and request I disconnect/reconnect or it Will begin charging but at exceptionally low rate (1-3kw)...
  20. Opportunities For Improvement

    I recently became a Rivian owner of both the R1T and R1S. They are great trucks, but I believe the R1T is truly revolutionary. However, these are products that I believe can be improved. As a fan of both the product and the company, I thought it would be worthwhile to contribute...





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