My 35xx R1S is in the shop right now for a couple of minor issues, and I asked them to check the suspension because I have been noticing a lot more noise, especially over dips/bumps.
Unfortunately, I could not drop the vehicle off because of my work schedule, so the wife had to take it. They...
They may or may not give you a Rivian loaner, but they will set you up with a rental otherwise. They ordered me a Lyft to Enterprise when mine was in for service.
Very unfortunate. My Gen 1, with over 21k miles, gave me a warning for the first time on Saturday right after I unplugged from an EVgo DCFC. Thankfully, after a hard reset it didn't come back. My understanding is that usually for many of these types of things, if they are going to fail, they...
I am not an expert on the matter, but I remember reading something about the voltage that Tesla Superchargers run on making them less expensive to install, due to not needing the same transformers as DCFC. I'm not sure if this is unique to Tesla Superchargers or applies to all NACS type fast...
I think some of the issue is that people still have no idea that Rivian exists. Here in SW Michigan, there are maybe ~5 Rivian vehicles in my medium/large sized town(350k+), and I get questions all the time when I am out. "How do you say that?" "Who makes that?" "What kind of car is that?" And...
I've had the same issue. Power cycling the charger fixes it. It is definitely annoying since mine is set to charge overnight and I have woken up to a nearly depleted battery when I was expecting to take the truck to run a full day of errands. I haven't troubleshooted beyond that though. Last...
I am in Kalamazoo. It's like 140ish miles. Which, with traffic, is 2.5 hours. I'm basically right in-between Chicago and Madison Heights, but Chicago has worse traffic and longer wait times for service. Honestly, the first time I got service, while not ideal, wasn't bad. They had my R1S for 3...
I drove 5 hours round trip to Madison Heights for them to tell me that the issue I was having(creasing on the rear doors of my R1S) is normal and expected because of how the glue is applied for the seal. Now, I'm not saying it was Madison Height's fault, but what is the point of sending pics and...
So, just adding a rumor to the mill. I was at the service center today, and one of the employees was saying that Rivian is working with pirelli to update/ replace the current offerings, specifically the 20s. He said the compound would be different, and would be less noisy at later life stages...
I took my R1S in for service recently. Mainly, I had the taillight recall, and an issue with the front trunk sensor causing it to not close automatically, and an electrical gremlin that turns on my dome light randomly. Since the service center closest to me is a 2+ hour drive, I asked them to...
I think the ride is great. I have the A/T 20s, so there is a little bounce, but it's a truck after all. Handles corners well, very responsive steering. No complaints here.
I had this problem when I picked mine up last week: it just dribbled out, more of a spurt than a spray. Check for a kink where the hose runs from the body to the hood. It took a little tugging to situate right and not allow it to kink anymore. It has been much better since I did this, though...
I put in a ticket saying the trim panel was incorrect. They basically said it's going to be black now. Tough luck. I'm quite disappointed with that. It looks cheap imo.
Great, I just ordered the original, and already have a ram mount, but I like that the left side doesn't obscure the screen/is not obscured by the steering wheel. I'll keep an eye out for it. Thanks.
It was weird. When he called he offered me tomorrow(Friday) or Saturday and multiple times, so it doesn't make sense that they didn't populate. I think they even tried retracting step 8 and reinitializing because I got a second "Time to Schedule" email. Anyhow, I'm glad they were able to get it...