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Correct… they aren’t all noisy. Well there is a noise… but if it’s super loud it’s wrong. They’re in protection mode right now I’m sure. They’re losing dollars off this.

Absolutely… it was tough. But don’t take no for an answer. They did finally replace my front motor and it’s perfect now. Very happy. I love Rivians… so am glad this worked out.

? right. How about we hold the company responsible? This isn’t just this guys experience.. it’s many. All over these forums. So… good day - bad day? Nonsense. Rivian is slipping and voicing this is what will help them be better.

No… stop making excuses. QC is QC… this has gotten rampant and is really hurting this brand. Comments all over in these forums. Rivian simply has to get better or they’re going to sink. I love my truck… but we shouldn’t have to bring it in upon purchase for tons of fixes and then deal with...

Yea… they’ve got to figure this out. QC is abismal. I get to immediately bring my truck in for many aesthetic issues AND a grinding front motor. Only one 800 number to call, many customer service reps… and pushing them to do the work. They’re going to sink if this keeps up. Had an R1S...

I’m happy to say after a week of going at this with them and demanding they deal with this they finally are. They’re about to replace the front drive unit. You need to be adamant about it as well and explain what you’ve been reading here in this forum. Real important. I hate to say it for...

Is it me? Or is it just insane that Rivian only has the one customer service number? I’ve had my truck in for issues for over a week. Anytime somebody calls me, and I’m not available, they give me the same number to call back and I have to explain everything to whoever answers the call. 7...

I’d love to hear how your appointment went.

I’m still haggling with Rivian. They’ve had my truck for a week. Now say they had an engineer out to witness it and will “have more info later”. This has been going on for a week.

Hey man! You know what? That’s exactly what I did. They told me they’d have one for us to drive along with mine. Then when I got there the guys working say… nooo, we don’t have any loaners or anything with your same specs.. and I said.. that’s nonsense. They’re clearly trying to avoid...

That’s the sound I had expected. Music to my ears.

Wow. This is insane and one of the gambles in buying from Rivian. Unable to test drive and simply return. I’m having an issue that’s got us all worked up too… not as bad as yours though. That could have been far worse for you. Could have caused you a bad accident… let’s be honest. listen…...

A MAJOR issue with Rivian is not being able to get upper management involved. I’ve been requesting that but am stuck with base level customer service folks, while nice, just have no pull. So then leave this decision up to whom?? The technician? They’re pre-motivated by Rivian to NOT have to...

Very true and all great points. I’m witnessing first hand that Rivian has no incentive to fix this issue. I’m also questioning the purchase before seeing the product concept now too. the quad was great… literally had hardly any issues and put 19k miles on it. But this dial is an issue and I...

Exactly. And after all the money I had to put down to get out of my first Rivian (value decreased a bunch) I even said to them.. I feel uncomfortable putting this much money down on a truck I haven’t even seen. They said… don’t worry. If for any reason you don’t like it you have 7 days and...

Thank you. This is my third EV. Tesla, and another R1S quad before this PDM. But I have a friend with an PDM R1T and his doesn’t have this whine grind. So… I’m not needing the side by side as much as the technicians at Rivian do. The tech literally told me that this isn’t the first this has...

Artificially magnified? Thats like saying we want to deal with this. My lord. I was holding the phone near the dash. The turn signal comes from there.. the motor is within the truck. Naturally the signal will be more apparent.

I want to and have but this page will only allow short clips. From 40mph and below this sound exists. Stronger as it decelerates. And above 40 is pretty non existent.

Yes… yours sounds clean and normal like an EV should sound. Mine clearly has a high pitching grinding noise as compared.