Keep the phone or key in the car, get out and latch the seatbelt on the drivers seat. Keep the drivers door open. It will stay on for a few minutes.
This drove me crazy too.
Get the comprehensive before that anyway. Its only about $250 (depending on which SC) and it might prevent you from being stuck one day. A buddy of mine had the suspension just completely drop on his R1T out of the blue. Then it had to be towed 200 miles to a service center.
Peace of mind is...
Point taken... but I have a few reasons that make me give it consideration.
If I look at the service history while it was fully covered by warranty, I realize my Gen1 R1T is essentially a land rover. It has been in service so many times - HVAC leaking x3, failed rear zone controller x2, half...
I’m considering this. It looks like the warranty is transferable so it could be a sweetener if selling your truck privately.
My truck just hit 51k miles and got a warranty replaced new suspension last month at 49,700 miles (standard plus battery)… no more comprehensive warranty for me it ended...
I’m surprised there isn’t a recall on the gen1’s for this. After the 4th hvac replacement for this, Sheperdsville pulled the entire front interior out of my truck and ran it in the shop over thanksgiving weekend. It turned out the channel and hole in the floorboard was not drilled large enough...
I noticed the xnor shop has discontinued selling the longitudinal adapter now that the newer one that supports angle based steering has come out. I wish it wasn’t $500+ usd with a need to dig in to replace the existing harness.
There was an OOS video yesterday showing that AdventurePilot might...
I would bring it right back and threaten to return it.
My Gen1 R1T has had 3 HVAC replacements for this. The last go around, after ripping out the interior and extensive testing, they found a problem with the size of the hole/channel where the modified drain plug fit… or at least that’s what...
Unless you need the additional towing capacity or the third row, I’d trade it before the bottom drops out on its trade in value. $60k is a banger trade in offer for a 2 year old gen 1. You won’t see that again once the R2’s start shipping.
@gerrylum
I’m a pretty new comma 4 user. When the angle based harness comes out, could we just daisy chain it to the harness we already installed and leave the original comma harness not connected to anything? My understanding is it goes into bypass mode when not connected to the comma. That...
Sounds like they are bracing for R2. The number of owners will double over the next 18 months. They might want to get their policies in place before the shitstorm hits.
R2 owners are also a much different market than R1 owners. The service experience will prove that true. There are only so many...
A surprise release of Rivian Assistant would be cool.
I have a feeling we already all have it - just lying dormant waiting for activation by VIN. There were some loaner vehicles running 2026.03 that had it and then it went away when word hit social media.
Maybe they are waiting for R2 to...
@Donald Stanfield if a rumor I heard recently is true, the situation here in Knoxville will be very different in 2 months.
The story is Rivian has been adding non customer facing service centers in markets like Knoxville. Much of it originally related to supporting Amazon. If Connor can’t fix...
For the customer, the entire entry into the service system when you open a ticket is negative in my opinion. You have to get through a gauntlet of bad AI questions before it tries scheduling you into an already overwhelmed service center.
Franklin and Duncan are grossly overwhelmed. I refuse to...
Request Sheperdsville if you have to hit a service center. It’s only about 15 more miles than the other 3 and they always have a loaner. It’s also a much quieter drive from Knoxville.
Rivian can and should fix the service bottlenecks very quickly.
They already have an onboarding and training program for outside shops to service their vehicles and get access to their software.
They should make that program free… for any VW dealership service department.
By this time next...
If it’s on a rollback, they sometimes grease or lubricate the ramp behind the locked wheels and drag it off using an anchor point and their winch.
Tow truck driver will know what to do.