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I just recieved a phone call, a text message and an email from Rivian about "Rivian now has new options available for current owners looking to upgrade to a Gen2 vehicle". They seem to be targeting people with a large amount of equity, or in my case a paid off vehicle, as the email states "If...

Like many people, I had issues with the original powered Tonneau cover. It would retract about halfway and get stuck. I reported this months ago and was "on the list" for a replacement. A couple of weeks ago, Rivian called to say they had my newly redesigned Tonneau cover in stock and they were...

I have a very early VIN R1T and I received the new update last night. I came out this morning and all my screens were blank, primary, drivers, and rear. I attempted a soft reset, same problem. I then did a hard reset and same problem. The truck runs fine and the backup camera even works but all...

Like many Rivian owners, I had a couple of small chips in my windshield, neither of them of any real consequence. Then yesterday my truck sat out in the sun for a few hours and I came back to my truck to find a huge crack all the way across it, right through one of the small chips. I was a...

Thanks, that did it! Hopefully it won't revert back. Thanks.

Same issue here. No more pause or track switch from the wheel after the last update and soft reset did not help. Do they not test these kind of things before they do a release?

Because as someone screwed by their Max Pack delivery production change, right now when I contact Rivian I am told that I am "scheduled for a mid-2023" delivery but "eligible" for early 2022. Based on that and the fact that early 2022 has already essentially passed without a word, not to mention...

I feel your pain cohal and I pre-ordered in 2018 and don't even have a delivery date, much less a truck. That's why I decided to break up with my hot truck GF named Rivian. https://www.rivianforums.com/forum/threads/order-since-jan-2019-no-delivery-window.3927/post-133517

Well, it is nice to know I am not the only one being tossed around by Rivian but yesterday may have been the breaking point for me. I passed one of my neighbors driving his new FG RIT and he gleefully waved at me as if to rub it in as I know for a fact, he ordered his in March of 2019 as...

Oh you're right. That explains everything!

I am not sure I would call it "normal" but I never received one to begin with. All I ever received was an email back in November that said if I dropped the Max pack I would be "eligible" for an "early 2022 delivery based on my early pre-order status". I changed to the standard pack the very...

Absolutely, the updates, the price increases, the price decreases. I even recently had my "First Drive" but no delivery window and no reason from them as to why not.

Well if RIVIAN ever said they are lying and it is simply not true. As I said, I have a 2018 pre-order on an RT1 but I have no delivery window and despite numerous requests for one all I get out of RIVIAN is "I should see one soon".

Join the club. I have an early December 2018 pre-order for an RT1 and I still don't have a delivery window either. I have called them twice and emailed 3 times over the last 2-to 3 months and all I get is more scripted BS about how I "should see it soon" BS. To add insult to injury a guy I...

In my case, I have December 2018 pre-order but still, no delivery window as I originally ordered the Max Pack and then changed to the standard back in November of last year. They said then that I would be "eligible" for an "early 2022" delivery but despite a few phone calls to Rivian I just...

I am in Park city and got the first drive invite yesterday as well. Does anyone have any idea how long it usually is from First Drive to actual delivery?

I switched from the Max Pack to the standard back in November when they told me that doing so would put my delivery in "early 2022". That's why this is so frustrating. It is now almost mid-2022 and I do not even have a delivery window, let alone a truck.

They said that your delivery would be "later this year"? Well, that's more information than I got out of them. All I got was that I am "eligible for early 2022" and considering that it is April I feel like that ship already sailed. May I ask when did you place your pre-order?

So my pricing was updated last week but STILL no delivery window. I sent Rivian an email and requested an update. No reply. So today I called them and asked how can I be a 2018 pre-order customer and STILL not even have a delivery window when others who ordered after me already have a truck. I...

Glad to know I am not the only one. I did not care as much when were all waiting but very frustrating to see people that placed an order AFTER me getting delivery dates.