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They are terrible at communication. That’s all there is to it. You can manage anything in this environment if you are open, honest and try to understand your customers. I’ve been given and now missed 2 delivery windows. I’m sure they could have accommodated early reservation holders orders...

so... I appreciate that it is not "chrome" and everyone has their own tastes - it's just that when you discuss the service it's not called "satin metal delete" - if anyone can help on the deletion of this strip that's what I'm looking for.

Hi all - curious for perspectives. I'm supposed to get my R1S any time (still haven't gotten 8 steps despite Aug/Sept window). In the meantime I've reached out to a couple of places locally in Chicago about chrome delete. I've never done chrome delete or any real auto detailing before but in...

I'm a 2/19. I asked my That may be it. Or it may just be that Rivian isn’t very good at communicating. If they just would get more in front of this stuff I bet 95% of the issues would be solved. For example, I’m an Aug/Sept delivery window (after being delayed previously). Isn’t it fair at...

Question. First, this is super helpful video review. Question: how is the first row in the backseat? I am also tall, have tall kids, and want to know 1) how the legroom was really and 2) if it will feel cramped with 3 across? We have a Hyundai and that works great but has the captain chairs...