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Service Experience 7th (?) edition - Broken Subframe!
This is crazy. I’ve been having issues with my pano glass roof. Cracked after I placed some pressure on it during a car washing on a mild temp April NorCal day. Got it covered under warranty. Fast forward 6 months to rain and I get a leak through the sun visor arm. Eventually they determine it...- JC9
- Post #25
- Forum: Issues, Repairs, Warranty, TSB, Recalls
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Cracked Roof Glass
Th Thank you. I didn't take anything negative from the comments just another persons perspective which is what I’m looking for. I’m hoping if there are enough issues like I had, then Rivian can make a positive change.- JC9
- Post #39
- Forum: Issues, Repairs, Warranty, TSB, Recalls
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Cracked Roof Glass
Definitely a lesson learned the hard way but also one I didnt expect to learn at all. Would I go and walk or or jump on it, hell no, but I think I should be able to brace my self on the roof of my vehicle if installing something or simply washing it on a beautiful 78 degree day. It is covered...- JC9
- Post #35
- Forum: Issues, Repairs, Warranty, TSB, Recalls
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Cracked Roof Glass
Totally makes sense to me. Still a concern that it cracked so easily with minimal weight application. I cant imagine a windshield cracking so easily so why is the roof over our head so much less dense.- JC9
- Post #33
- Forum: Issues, Repairs, Warranty, TSB, Recalls
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Cracked Roof Glass
Can you reach the front of the pano roof by hand or do you have some sort of extension handled wash rag? The roof is huge.- JC9
- Post #31
- Forum: Issues, Repairs, Warranty, TSB, Recalls
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Cracked Roof Glass
The second service center rep I spoke to on the 855 number said I wasn't the first, which surprised me, and that he got 2 calls for the same reason in one day. One person was installing the crossbars, supported his weight with one hand while installing the crossbar and cracked it.- JC9
- Post #30
- Forum: Issues, Repairs, Warranty, TSB, Recalls
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Cracked Roof Glass
That is probably safer for sure but I didnt feel unsteady up there. Im more aftaid of even washing the damn thing now.- JC9
- Post #29
- Forum: Issues, Repairs, Warranty, TSB, Recalls
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Cracked Roof Glass
Thats exactly what I brought up with the service folks locally and the 855 service center folks. I asked whats the weight or psi rating? Not even sure if thats the right lingo but its concerning since that pano roof is supposed to protect us.- JC9
- Post #27
- Forum: Issues, Repairs, Warranty, TSB, Recalls
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Cracked Roof Glass
I cracked my pano roof during a carwash as well. I was washing it when I stood up on my crossbar, placed my left hand on the roof, leaned forward to wash the front and “CRACK” it went. Pushed back with my right hand and there they were, 2 impact points from my hands. I contacted my guide...- JC9
- Post #21
- Forum: Issues, Repairs, Warranty, TSB, Recalls