service center

Hey everyone! Long-time EV driver, first-time Rivian (hopeful) owner here. I just joined the forum, so let me introduce myself. I'm Keith, based in subruban Indy, and I'm hoping to make the R2 my first Rivian. I have a reservation in and I'm currently driving a Mach-E GT. I drove by the new...

The new spot is: 3280 Corporate View Vista, CA 92081 United States Looking like it will be online pretty soon.

Hey everyone, long-time lurker here. I wanted to share my experience going through a buy back with my 2025 R1T Dual-Motor (Large Pack) in case it helps anyone else going through similar issues, or folks who are considering buying soon. I ordered the vehicle November 2025 and received delivery...

I have 2025 R1S Adventure, Dual-Motor AWD, that I bought in December2024. It has only 860 miles on it. I live in Bozeman, MT - the nearest Service Center is Boise, ID (450 miles) Recently, I went out to my driveway to find that the SUV was “bricked.” I called Rivian support and they tried...

Our extended family has 3 R1Ss, all in Miami. I like the car and the company. I am sad to say that I tell people not to buy the car because a) it will spend a good portion of its life in the service center and b) Miami service center is so bad that it really kills the enjoyment of the car...

I popped into the newish Burbank service center and was talking with the service writer who was very helpful getting my loose dash cover repaired. He told me about the new Van Nuys service center at 7701 Haskell Ave. It had just opened up last week. I popped by for a few shots and spoke to the...

Rivian service now shows Stallings NC as an active service center. I understood that mobile service might have been run out of this location but it was never shown on the service center map. It is now active on the map, does this mean it is now a full service center??

I recently got my R1S from repair ( the appointment for which in the first place took a long 4 months wait) for multiple issues one of them being- Dashboard wind noise. I don’t know what fix the SC did , wind noise insulation isnt any better now , but on the other hand, the driver side A...

I am genuinely asking this question. I would love to know what the point of a service appointment is when they are just going to tell me that it is going to be "probably about 2 weeks" before they even roll it back into the shop. I feel like I'm in a Seinfeld episode or something: "I know why...

Needed some advice so thanks in advance for any insight and suggestions. I picked up my R1T October 29th from the ATL location. I noticed a handful of minor issues over the first week (speaker rattle, clunking noise from A pillar, squeaky seal for the frunk) which I requested mobile service to...

Newsday posted the Rivian Center in Woodbury was approved. Located in the former News 12 Studios. Great location for most of LI.

I recently had an extraordinary experience with Rivian’s Boise, Idaho service center that truly exemplifies exceptional customer service and dedication. During a family road trip, our Rivian R1T's 12v battery died while towing a 27ft travel trailer, leaving us stranded in a remote location in...

Had the misfortune to "catch a small rock strike" on the front windshield and resulting crack right next to the forward camera front center. Closest service center was in Calgary, Alberta, Canada. We live close to the northern border in Idaho. Service Center scheduled us as soon as one week out...

Hey everyone ,I hope you're all having a great day! I recently scheduled a service appointment at Richmond service center, and once i dropped my vehicle at the location the service rep called me and informed that the rock sliders need to be removed for the vehicle to be hosted on the lift. This...

Hi all, I'm Just trying to see if ya'll have any experience with this. We sold our truck a few weeks ago, have two kids and sharing a vehicle atm. I'm just seeing if you have successfully changed your pick up dates? Just ordered from the available inventory on the March 8th, completed all the...

Thought you’d all get a kick out of this the soft opening of the new Kirkland WA service center. I half expected Ron Burgundy and his news crew to come around the corner for a fight. Service Centers are where Rivian is really completely out of its depth. The whole thing from appointments to...

San Jose, CA area. I got a small chip/star from a rock or something. Overnight that small thing cracked almost the full height of the windshield and turned at the bottom for half way across the bottom. Luckily not in any driver line of sight, so probably not illegal. Insurance (GEICO) went...

Just picked up my R1S at Cleveland Service Center on Friday. Wondering if there are any local greater Pittsburgh owners. I need to get PA state inspection since Rivian didn’t provide. Also, will be looking for tire rotation expertise locally. Worried about who has pucks and has any clue how to...

I have a cold and feel grouchy. Rivian Service Centers waste precious capital and customer goodwill. They rent vehicles for customers when their R1s are in the shop for way too long, and they are inefficient and communicate poorly leading to customer aggravation and burnout. Took my R1S in to...

My vehicle has been with the SLC service center for 6 weeks. I called for an update today and they refused to speak with me. See attached text. My vehicle was damaged in a fender bender on April 8th. Minor damage, no airbags deployed. Rivian only certified one auto body shop in Utah, Dave's...