Cancelled Order Restored

[totmafang]

finger in the wind.... are others still waiting for the one person in Rivian's IT dept to re-enter their cancelled order? I have all kinds of confirmation from Rivian acknowledging my second order will be reinstated. But it sure is taking a long time. I fear they may have a policy of dragging their feet when it comes to reinstating a person's multiple order (more than one). My situation is a hybrid since I kept my original (2020) order for a L.E. R1T but placed a second order this past January. When the pricing fiasco occurred I decided to bail on the 2nd slot. With the pricing reversal now getting it back has obvious appeal.

Same situation here. I kept my original order Aug 2020 LE R1S (Expected Delivery July~Sep 2022) but canceld my 2nd order Jan 2022 R1T. I got an email about 2 weeks ago reassuring my 2nd R1T order will be restored. I have been checking my account multiple times everyday but so far nothing yet......I think Rivian is trying to do too many things at the same time. Sigh~~

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[zipzag]

finger in the wind.... are others still waiting for the one person in Rivian's IT dept to re-enter their cancelled order? I have all kinds of confirmation from Rivian acknowledging my second order will be reinstated. But it sure is taking a long time. I fear they may have a policy of dragging their feet when it comes to reinstating a person's multiple order (more than one). My situation is a hybrid since I kept my original (2020) order for a L.E. R1T but placed a second order this past January. When the pricing fiasco occurred I decided to bail on the 2nd slot. With the pricing reversal now getting it back has obvious appeal.

I can see Rivian not reinstating original pricing on second orders.

 

[LoneStar]

I can see Rivian not reinstating original pricing on second orders.

you'd be about the only one then.

not questioning getting the original pricing - which is in writing from RJ

 

[Dark-Fx]

I can see Rivian not reinstating original pricing on second orders.

Pricing on both my pre-march orders went back to what it was. Though I did not cancel either of them.

 

[LoneStar]

how I feel each time I log-in and still don't see that second R1 pre-order ... so about 6 times a day.

 

[Riviot]

how I feel each time I log-in and still don't see that second R1 pre-order ... so about 6 times a day.

Go check!

[EDIT]
Order reinstated, but haven't got that rollback pricing yet.

 

[KyleJJ06]

Wahoo mine has been restored too as of this evening. Now waiting for that price restore as well…

 

[LoneStar]

. Yeah!

 

[LoneStar]

Is kinda weird they would reinstate the order without resetting the correct original pricing...
sure hope it doesn't take as long again now to correct the pricing and options selection
I want to change a couple things but no way I'm going to monkey with it having wrong pricing

 

[totmafang]

Is kinda weird they would reinstate the order without resetting the correct original pricing...
sure hope it doesn't take as long again now to correct the pricing and options selection
I want to change a couple things but no way I'm going to monkey with it having wrong pricing

Just checked mine and YES!!! my second order finally showed up in my account, but same as yours the price hasn't rolled back for the second order (showing $90+K). I guess they are maunally reinstatling all the cancelled orders based on the order dates, which is independent of rolling back the original prices (Done by different teams?) Hopefully it will roll back soon.

 

[zipzag]

you'd be about the only one then.

not questioning getting the original pricing - which is in writing from RJ

<clears throat>

 

[LoneStar]

<clears throat>

<scratches head....>

I only expressed uncertainty about EVER getting the 2nd preorder to reappear.
if they want to roll back the pricing afterwards... fine. Just don't let it take forever.

 

[LoneStar]

checking in again.... others like me with recently restored pre-orders but having the incorrect "new" pricing instead of the pre-March price and choices? misery loves company!

 

[Riviot]

checking in again.... others like me with recently restored pre-orders but having the incorrect "new" pricing instead of the pre-March price and choices? misery loves company!

Indeed, restored but not updated. March 1st (Never Forget ?️)

 

[MacO512]

I still don't have my original November 18th 2021 order restored.

I cancelled March 1st, restored March 6th, but ordered a second R1S March 15th at the new higher pricing. I only see the one new order in my account.

On 4/19 Rivian email reply they are working to restore my order.

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