Cold snap - Can't get charge port door open

[Robin]

Are you using the capacitive button on the charge port itself? Or have you also tried using the infotainment to open it? There's a known issue with the capacitive button when cold as it doesn't recognize your touch.

?

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[Robin]

I took a picture of my fix. I had the same issue.

I left it for 30 minutes

edit: also, know that once it came open it didn’t refreeze. I can now open close after going on a drive.

Whatever works ?