Gear Cable Included with 2024 R1T?

[Danny Pink]

I know this is an old thread but I just took delivery and did not receive the gear guard cable. I opened a support request and was told by two different agents that it should have been and the delivery team forgot to include it.

The local delivery team just texted me to say the opposite. It’s not a big deal but the inconsistent messaging is disappointing.

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[UnsungZero_OldTimeAdMan]

I know this is an old thread but I just took delivery and did not receive the gear guard cable. I opened a support request and was told by two different agents that it should have been and the delivery team forgot to include it.

The local delivery team just texted me to say the opposite. It’s not a big deal but the inconsistent messaging is disappointing.

It's your money, if you decides to just roll over. But it's not an inexpensive cable (as far as security cables go). The 8-footer is the one that should have been included. It sells for $80 in the Gear Shop. Recheck against the website and your config to make sure it was indeed supposed to have been included—things may have changed with gen 2 and I generally don't pay close attention to anything gen 2. Then get back to Customer Service and let them know how much the local team has disappointed you. If they refused to send you one, direct or through local SC, at the very least demand 80 points to be applied to your account so you can order it.