New Illinois Location?

[Molter1867]

Had a scheduled appointment for my R1T for March at the Chicago Location, and received a call today asking if I would like to reschedule my appointment for the new Melrose Park IL Facility.


Opening in February.

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[GRNNREG]

Had a scheduled appointment for my R1T for March at the Chicago Location, and received a call today asking if I would like to reschedule my appointment for the new Melrose Park IL Facility.


Opening in February.

That will be better for me. Thanks for letting us know

 

[Ilovejunebugs]

Good to know, thank you!

 

[tnawara]

Great to have another Chicago area location, but it feels like Rivian is avoiding the further west suburbs (e,g,. Plainfield and Naperville up through the Batavia/Geneva/St Charles corridor). Even something like Westmont would be better (and there’s a precedent: Tesla opened in Westmont after their downtown spot)

 

[tnawara]

Looks like the new location will be at 2050 Janice Ave in Melrose Park

https://property.compstak.com/2050-Janice-Avenue-Melrose-Park/p/2041767

 

[Molter1867]

Going in on Tuesday Morning

 

[GRNNREG]

Going in on Tuesday Morning

Do you know if they have loaners available at the Melrose location?

 

[Molter1867]

Just picked up from the Melrose location, Positive experience. Think it is larger than Chicago service center. The did offer a loaner, Rental, or Uber credits. I didn't need them though. Came if for my 7500 checkup (actually I am around 10.5K) Along with Inspection and Tire rotation the did some re-torquing of the bolts around the hubs for all four wheels. I also mentioned there was an issue with the center console not opening, so they ordered a new assembly and replaced it. Over all it went well.

 

[DKM_R1S]

I was informed yesterday by my Rivian service support guy that the Melrose Park location cannot yet handle all types of repair work yet. For now they are handling the less intensive service work, like in your case, inspection and tire rotation. I would also be a bit concerned about the experience level of the staff, since it’s a new location.

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