Rail transit to Service Center

[Keith909man]

What has been your experience on timing from when your vehicle has begin transit by rail to your service center for delivery?

just received noticed vehicle is now in transit by rail to service center in Houston.

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[maconbacon]

I ordered from the shop 4/3, got confirmation it was headed this way 4/11, arrived to Houston today (4/24). Scheduled for pickup 4/30!

 

[ssbmx90]

This is a grab bag. There are many reasons you will not receive your vehicle “on time”. I had all kinds of delays by flatbed. They even canceled my pickup the day of 4 hours before the scheduled time. If they find something they don’t like on the vehicle or they accidentally do something to the vehicle they will hold it and do whatever and reschedule.

Even after they rescheduled me, when I went to pickup the “actual” rescheduled day, they texted me on the road 10 min away and asked if I could come a few hours later because the car needed a software update lol. Turns out when I got there they damaged the door handle and it needed replacement and looks like repainted as well, (“they said it wouldn’t open with key card “).

Make sure you look over everything and check your detail work on the paint. I paid extra for black and the paint was trashed with swirls, sap etched in to the glass roof, spoiler and front fascia panel and hood is done. They wanted to send to a body shop after I said not acceptable after I got a loaner so they can detail it again. Inspect, inspect, inspect

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