Tidal - No Logout /Refresh

[strykerwsu]

Spent about 30 minutes speaking with very friendly representative tonight. Answered right away, much better than Ford or other OEMs I’ve called in the past.

I have an issue where I signed up for 90 day Tidal HiFi plus through BestBuy. The access code originally failed and took Tidal and BestBuy a week or so to figure out. In the meantime I thought I had it and signed into R1T. So it shows as the free version at normal bitrate with ads. Once Tidal got my subscription fixed I had to logout of account in phone App and I have HiFi plus. However R1T has no logout available for Tidal, at least for me. Interested if others do. Representative had me do a video and sending over to software team.

Seems I found a do-loop that I can’t get out of. Interesting to be a Beta tester since just added Tidal, and seems RivIan is responsive and he was genuinely interested in fix. He even downloaded and signed up to Tidal to try and help.

anyone have anything similar so far?

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[Christopher]

I too had issue with the BestBuy trial and the app on my phone was not recognizing it. I had to log out and back in.

On the vehicle, when in park, go to Music button > Tidal > Tap the avatar icon (silhouette of a buddy icon) at the top right to go to the Tidal Settings > Close the music player on the right by swiping from left to right to dismiss it off the screen and behind it will be a "Log out" button at the top right.

Sidenote, first time using Tidal and I hate it. I prefer the content curated in the Spotify playlists much more than Tidal. I can't even hear the difference in the Rivian, and that's coming from someone that has $25k in Martin Logan speakers. Maybe my ears aren't the same as they used to be

 

[strykerwsu]

I too had issue with the BestBuy trial and the app on my phone was not recognizing it. I had to log out and back in.

On the vehicle, when in park, go to Music button > Tidal > Tap the avatar icon (silhouette of a buddy icon) at the top right to go to the Tidal Settings > Close the music player on the right by swiping from left to right to dismiss it off the screen and behind it will be a "Log out" button at the top right.

Sidenote, first time using Tidal and I hate it. I prefer the content curated in the Spotify playlists much more than Tidal. I can't even hear the difference in the Rivian, and that's coming from someone that has $25k in Martin Logan speakers. Maybe my ears aren't the same as they used to be

Lol, you are the best. What a simple fix. Damn multiple screens, I thought I understood technology. I didn’t think they would forget a logout button.

 

[Christopher]

Lol, you are the best. What a simple fix. Damn multiple screens, I thought I understood technology. I didn’t think they would forget a logout button.

Trust me, you're not alone. I'd be embarrassed to say how long it took me to figure this out.

 

[strykerwsu]

I do think Master in Tidal is better than Spotify sonically, but do like Spotify lists better as well. Tidal will likely have me hear songs I haven't heard before, more "Indie" as I date myself.

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