Tonneau cover not closing properly

[domoplaytime]

It's really more like four very fast presses, and holding the last one.

Tried that too, to no avail. HW reset didn't help.

Sponsored

 

[cohall]

I attempted this on my tonneau but it treats the final long-press as a manual engagement, and it stops as soon as I let go. I can't get it to automatically recalibrate.

On the 4th press, release the button as soon as your tonneau starts moving.

 

[Ranchogulag]

Interesting about the lube. Different techs saying different things.

I had used it before, but specifically dry-lube and no issues, at least not yet

R1T 2022 Using dry lube since day 1. No problems yet.

 

[SolartoEV]

For anybody reading this. Watch this video. You have to hit the buttons very quick

 

[UnsungZero_OldTimeAdMan]

That's good to know! The SC manager clearly didn't RTFM!

Owners need to RTM even more. It is called Owner Guide after all, not employee handbook. I guarantee you majority employees do not earn enough to be R1 owners.

 

[Yossarian]

Thanks to both @Dark-Fx an @SolartoEV for the help. Unfortunately, the reset procedure doesn't seem to work in my case.

Three quick taps and holding the button down on the fourth does close the cover, but it does not cycle open. This is the case regardless of whether the button is held down on the last press, or not. At first I thought this may be because the cover was not completely closed (when it reaches the end of its travel, it stops momentarily then cycles back about a foot - whether the tailgate is up or down). I tried getting the cover to the end of its travel before doing the 3-1 procedure, but that doesn't work either.

May well be operator error on my part, but I tried pretty much every iteration to no avail.

 

[Yossarian]

Owners need to RTM even more. It is called Owner Guide after all, not employee handbook. I guarantee you majority employees do not earn enough to be R1 owners.

While that's likely true, I think it's reasonable to expect that techs are well-trained, know what they're talking about and are providing accurate information to owners. This could of course be a highly unrealistic expectation on my part . . .

 

[UnsungZero_OldTimeAdMan]

While that's likely true, I think it's reasonable to expect that techs are well-trained, know what they're talking about and are providing accurate information to owners. This could of course be a highly unrealistic expectation on my part . . .

The techs who do the actual work and have been trained, sure. But service advisors and the guys who work the phones, computers and lobby? No. Just like car dealership service dept.. Those guys are customer service liaisons and administrators. And if they aren’t Rivian owners themselves, unrealistic to expect them to have more hands-on knowledge than you, who lives with one. You are the owner of your car, is it asking too much for owners to know what they own? And what’s in the owner manual? I don’t think so. As is, majority of Rivian employees are probably not paid well enough to be R1 owners. R2 will be different.

 

[McLovin]

Owners need to RTM even more. It is called Owner Guide after all, not employee handbook. I guarantee you majority employees do not earn enough to be R1 owners.

I prefer to come here and do a search. Usually in 5 seconds I have the answer, along w/ some good info on things.

@Yossarian, mine is doing the same as yours this morning. Honestly, I haven't operated mine in a few months (first couple months because I didn't need it, last month out of fear something like this might happen). When I take it off charge this morning (I'm at work), I'll give the manual reset a try & let you know if it worked.

EDIT: Just did the manual reset and it worked perfectly. Event got the notification on the center console.

Sponsored