electruck
Well-Known Member
- Joined
- Oct 6, 2019
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- Location
- Dallas, TX
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- 2023 Rivian R1S
The flaw in your tire analogy is that there is no history of tires not deflating when punctured. People have decades of experience standing, sitting, leaning, etc on glass panels without incidence. Kim Java even has video documentation of her recent experiences. When people have expectations based on first hand experience, they tend to be surprised when those expectations are not met. Back in the day of steel hoods, I would sit on a car's hood without concern over whether it would dent. Nor did I worry about sitting on the glass t-top panels on the roof (ah, I do have some good memories of Colonial Williamsburg 4th of July fireworks viewing from the roof of my car). When aluminum hoods became a thing, car owners quickly learned that an aluminum hood would dent much easier than steel. Many probably learned the hard way since manufacturers and dealerships probably did not warn new owners. We may be in the midst of a similar transition here but many people still have no reason to suspect that Rivian's glass roof won't support their body weight (or even a small portion of). Given that, Rivian definitely needs to reset customer expectations. Otherwise, all Rivian owners are going to end up paying higher insurance rates because of the number of glass claims that are going to be filed. From the video, it also seems that Rivian needs to improve their service tech training to prevent damage to the glass panels in parts inventory and/or during installation.There aren't warnings in the manual or on the side wall of the tires telling you not to stab them with a knife or screw driver because they'll deflate, its common sense.
When washing your windshield at a gas station, do you approach the task from the side of the vehicle, or climb on the hood, clean it head on with a squeegee and expect the hood not to dent?
While I would expect a certain level of resiliency to the glass roof, I'm not expecting it to hold me up while I sit on it, nor am I expecting it to hold half of my body weight while I try to reach the middle/front of the roof from the back. Would it startle me if doing either one of those and it cracked, you bet! But it also wouldn't surprise me.
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